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Costco Vision Center
- Retail
- Missoula, MT
About this business
Location details
3220 N Reserve St, Missoula, MT, 59808, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:30 p.m. | |
| Tue | 10:00 a.m. to 8:30 p.m. | |
| Wed | 10:00 a.m. to 8:30 p.m. | |
| Thu | 10:00 a.m. to 8:30 p.m. | |
| Fri | 10:00 a.m. to 8:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had an extremely unpleasant experience at the Costco Optical department. I simply walked up to the counter to get my contact lenses and was met with an incredibly rude attitude and a nasty look from the employee. There was absolutely no reason to treat a customer that way, especially when I was simply trying to get help with a basic request. If you’re going to work in customer service, basic courtesy and professionalism should be the bare minimum. No customer should be made to feel unwelcome or looked down on for simply a... read more
Everyone was so super sweet and helpful and made the whole process super easy. Madison was wonderful and worked well with my fear of optometrists. Sara did a really great job helping me pick out glasses. Honeyrae is seriously the best aponiclest in the biz! Really really great experience. I would never go anywhere else for optical stuff! Not even the Costco 2 hours closer to my house.
I ordered my glasses and sun glasses the same day. The sunglasses were ready within the promised week. The glasses didn’t pass some type of inspection and I was told they led be in by today at the latest. However, I can’t get a definite date from Costco optical of when I can expect them- other than they haven’t been shipped by the lab - I know the optical department can’t help this- but they seem more frustrated with me asking questions than is warranted. I just want to be able to see :)
Extremely nice, kind, helpful staff in the optical dept. However, they really like to adjust the arms of your glasses — so much that they insist on it even when you say they fit, almost like it is a toy for them— my glasses fit almost totally perfect right out of the arrival box when I picked up. A newer staff member insisted on adjusting it—“just a little bit”—- after an hour of standing there trying on my Glasses as he worked them back and forth and back and forth with heat, I said “These fit much better before you started... read more
Frequently asked questions about Costco Vision Center
How is Costco Vision Center rated?
Costco Vision Center has a 3.8 star rating with 25 reviews.
When is Costco Vision Center open?
Costco Vision Center is open now. It will close at 8:30 p.m.
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