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3102 Plank Rd #600, Five Mile Fork, VA, 22407, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great store, but a heads-up regarding Costco Optical: the independent eye doctor here doesn't see patients under 14 years old. My suggestion to corporate/management is to clearly post these clinic-specific age restrictions online per location to save everyone time. Additionally, it would be a huge benefit to members if this location partnered with a pediatric optometrist. Standardizing this service to fit the majority of your other stores and competitors would go a long way in ensuring all family members are taken care of.
I had a really great experience at Costco Vision Center at Fredericksburg. Doc. Mohamed Ashfaq was really awesome. He was thorough, explained everything very simply especially the vision test process and glaucoma exam, and didn’t rush the appointment at all. I felt like he actually cared and wanted to make sure I understood my results, definitely provided superb client service. ms Lena at the front desk was so kind and welcoming from the start. She made check-in quick and had a genuinely warm attitude. Honestly, one of the b... read more
Update 12.24.25 there's a LOVELY lady receptionist there now. People, this is for the VISION CENTER. The receptionist is beyond rude. Costco will lose business in glasses bc of her attitude and demeanor. The Dr didn't bother to ask or talk about whether I can wear bifocals, progressives etc or not. He put the prescription on one form. Nov 23
COSTCO Optical Dept (inside Warehouse near the TVs, etc), provides EXCELLENT SERVICE. During this visit, LEIGHA provided EXCELLENT CUSTOMER SERVICE: PROMPT, PROFESSIONAL, COURTEOUS, KNOWLEDGEABLE, CUSTOMER-FOCUSED!!! LEIGHA DEFINITELY KNOWS WHAT SHE IS DOING!!! She adjusted my glasses to PERFECTION...Greatly appreciated! ALLEN HUERTA does an EXCELLENT JOB of managing this location, and I am grateful for their EXCELLENT SERVICE. Sincerely, JMAC-VietnamVeteran
I chose this place for my eye exam because it would be convenient to do my shopping afterward; however, I was unfortunately attended to at reception by a woman who appeared to be from India. From the start, she either didn't know how or didn't want to ask for my documents politely. Then she told me I didn't have coverage and that I had to pay, without realizing she was misspelling a number. So I called my insurance company to speak with her (because of my limited English), but she refused. This led to an argument, and I left... read more
Costco Vision Center has a 3.2 star rating with 53 reviews.
Costco Vision Center is closed now. It will open on Monday at 9:00 a.m.
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