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Costco Vision Center
- Retail
- San Dimas, CA
About this business
Location details
520 N Lone Hill Ave, San Dimas, CA, 91773, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:30 p.m. | |
| Tue | 10:00 a.m. to 8:30 p.m. | |
| Wed | 10:00 a.m. to 8:30 p.m. | |
| Thu | 10:00 a.m. to 8:30 p.m. | |
| Fri | 10:00 a.m. to 8:30 p.m. | |
| Sat | 9:30 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
This location definitely needs to hire more staff to keep up with the demand for their services. I arrived at 1:50 on a Friday afternoon with only around 9 people ahead of me. Expecting a reasonable wait time, I ended up waiting for over one hour just to get my prescription order filled. I would leave if I could, but was is desperate need for more contacts. I appreciate the staff’s attentiveness to each of the guests, but the wait time really is insane and negatively impacts the entire experience even if the staff is incredi... read more
This location stands out because it's less crowded, and the lines are shorter compared to other Costcos. The store is clean, and the products are well-organized. Parking is also convenient since the parking lot isn't as busy. Stacy was incredible! She went out of her way to help us find the right size for a Nike sweater. Her friendly vibe and positive energy made the experience so much better.
6 customers waiting and optical employee took over 40 minutes “fitting” a guy for glasses! he kept asking customer “are you sure this is one you want” as if he was his bestie shopping with him. He took EXTRA long doing everything even though bunch of customers with numbers waiting. Guy with beard and glasses and bear belly and he kept questioning the customers choices. Never coming here again!!! Other employee was even annoyed with him
This is real bad experience,Dr.Ashly make mistakes for my prescription,my right eyes 1.50 ,she give me 2.50 , new glasses make my dizzy, I told her is madical accident!
I went in to browse eyeglasses but I found a gorgeous Jimmy Choo frame and I fell in love! The wonderful Costco Employee named Queenie Tang WAS AMAZING! She was very kind and patient with me. She took the time to explain my insurance benefits for my son’s glasses and gave me a very easy to understand breakdown.Queenie Tang was very polite, WONDERFUL customer service, PROFESSIONAL, and just an absolute delight to have! I drove from Upland to the San Dimas location and the store itself is very nicely laid out, the employees ar... read more
Frequently asked questions about Costco Vision Center
How is Costco Vision Center rated?
Costco Vision Center has a 2.9 star rating with 20 reviews.
When is Costco Vision Center open?
Costco Vision Center is closed now. It will open at 10:00 a.m.
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