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Costco Vision Center

3.7

About this business

Location details

1701 Dallas Pkwy, Plano, TX, 75093, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:30 p.m.
Tue10:00 a.m. to 8:30 p.m.
Wed10:00 a.m. to 8:30 p.m.
Thu10:00 a.m. to 8:30 p.m.
Fri10:00 a.m. to 8:30 p.m.
Sat9:30 a.m. to 6:00 p.m.
SunClosed
3.726 reviews
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Alexandra E.'s profile image
Alexandra E. 
on Google
5 months ago

The Best Optical Costco Department! Kevin was very helpful, he gave us all the time we needed and a week later our eye glasses were perfect! Thank you! 

N V's profile image
N V 
on Google
9 months ago

It did not start out well but eventually got resolved thanks to manage Kevin. I got a pair of glasses and I would see double if I was looking up or down. First guy blamed it on prescription. Second person understood that I could see just fine from each eye. It is just that when I tried to use both the yes I would see double. She could not fix it ( by this time total of three trips in addition to initial one). Kevin spent a lot of time reviewing EVERYTHING including the script. Turns out that there was a problem with the fram... read more

Anonymous's profile image
Anonymous 
on Google
9 months ago

It did not start out well but eventually got resolved thanks to manage Kevin. I got a pair of glasses and I would see double if I was looking up or down. First guy blamed it on prescription. Second person understood that I could see just fine from each eye. It is just that when I tried to use both the yes I would see double. She could not fix it ( by this time total of three trips in addition to initial one). Kevin spent a lot of time reviewing EVERYTHING including the script. Turns out that there was a problem with the fram... read more

matthew pedersen's profile image
matthew pedersen 
on Google
9 months ago

We came in to get new glasses, thinking we'd get just one pair. Like every other time at costco the deals were so good we each got 2 pair plus sunglasses. Awesome help, great fit, great deals. And we can get new lenses in our frames the next two years. Love costco. 

Joe Chua's profile image
Joe Chua 
on Google
a year ago

Incredible customer service! I am in the process of purchasing lenses for frames I had purchased online. At this facility Muhamad "G" and Sara were kind, attentive, and were willing to look at the frames helped get frames sent to the lab to make the lenses. Great job to both of these employees! I will definitely be back if they're available I came to this facility after being rudely turned away from another Costo optical department. The people who worked there didn't even evaluate my frames when I presented them to the emplo... read more

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Frequently asked questions about Costco Vision Center

How is Costco Vision Center rated?

Costco Vision Center has a 3.7 star rating with 26 reviews. 

When is Costco Vision Center open?

Costco Vision Center is closed now. It will open tomorrow at 10:00 a.m. 

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