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Costco Vision Center
- Retail
- Fountain Valley, CA
About this business
Location details
17900 Newhope St, Fountain Valley, CA, 92708, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:30 p.m. | |
| Tue | 10:00 a.m. to 8:30 p.m. | |
| Wed | 10:00 a.m. to 8:30 p.m. | |
| Thu | 10:00 a.m. to 8:30 p.m. | |
| Fri | 10:00 a.m. to 8:30 p.m. | |
| Sat | 9:30 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I have been trying to get assistance on an insurance issue from the manager for a month. No one answers the phone. I don’t believe they even have a phone. The 3 different times I went in person, the manager Christine was gone or on vacation. I was told by staff the manager would call me back since I am disabled and can’t come in again. But that never happened.
Every time I go in to order more contacts they tell me I can just call. Every time I call no one ever picks up.
This is regarding the optical department, not the doctor himself/herself. I’ve been ordering my contacts from Costco for 15+ years at other locations. They’ve all been great. THIS particular location is incompetent. I brought in my RX for contacts to order. They put in the order and I went home. At home I’m looking at the receipt and the numbers don’t seem to match up. I called, they said they ordered the same thing I got last year. Still feeling uneasy, I called again.. this time it took 30 minutes to reach them. I asked if... read more
Frequently asked questions about Costco Vision Center
How is Costco Vision Center rated?
Costco Vision Center has a 2.2 star rating with 33 reviews.
When is Costco Vision Center open?
Costco Vision Center is closed now. It will open at 10:00 a.m.
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