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Costco Vision Center

2.3

About this business

Location details

17900 Newhope St, Fountain Valley, CA, 92708, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:30 p.m.
Tue10:00 a.m. to 8:30 p.m.
Wed10:00 a.m. to 8:30 p.m.
Thu10:00 a.m. to 8:30 p.m.
Fri10:00 a.m. to 8:30 p.m.
Sat9:30 a.m. to 6:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
2.337 reviews
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Jaike Lee's profile image
Jaike Lee 
4 weeks ago

This review is about the optical department in FV. I was not very happy with their attitude. I visited them last week to order lens and frame with my insurance but their system showed that I don't have any benefit from my insurance except for an eye exam so I just left. My wife advised me later that my daughter was covered for her contacts under the same insurance and wanted me to find out why I am not covered. I called Costco before visiting and one of staff told me to visit again to find it out so I went there again today.... read more

Mari's profile image
Mari 
5 months ago

Amazing experience at the optical department. Everyone was very proffesional and welcoming. Luiza was able to help me fix my daughters glasses. I am very pleased with the customer service provided highly recommend. 

Maribel Mendez's profile image
Maribel Mendez 
5 months ago

Amazing experience at the optical department. Everyone was very proffesional and welcoming. Luiza was able to help me fix my daughters glasses. I am very pleased with the customer service provided highly recommend. 

Anne Huang's profile image
Anne Huang 
7 months ago

The customer service of the Optic department is not so impressive to say the least. My husband picked up my prescription eye glasses yesterday and one of them seem to have a blurry left lens. I went back today to ask for assistance. The lady looked at me after I put on the problemed pair and said she does not understand my problem! I said if the frame fits fine then it must be the lens. She took a piece of cloth to wipe off the lens, then told me it was only the glare and I should be fine. I said are you sure the fitting is ... read more

Ana Minaei's profile image
Ana Minaei 
10 months ago

Frequently asked questions about Costco Vision Center

How is Costco Vision Center rated?

Costco Vision Center has a 2.3 star rating with 37 reviews. 

When is Costco Vision Center open?

Costco Vision Center is closed now. It will open tomorrow at 9:30 a.m. 

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