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Costco Vision Center
- Retail
- Tustin, CA
About this business
Location details
2655 El Camino Real, Tustin, CA, 92782, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:30 p.m. | |
| Tue | 10:00 a.m. to 8:30 p.m. | |
| Wed | 10:00 a.m. to 8:30 p.m. | |
| Thu | 10:00 a.m. to 8:30 p.m. | |
| Fri | 10:00 a.m. to 8:30 p.m. | |
| Sat | 9:30 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Worse customer service, went way downhill. Manager was super rude. Lost my years of business, just buy online.
I came here a few months ago, One of the staff was persistent of getting my prescription. Which I did end up doing, I made an appointment with an eye doctor. I use the recommended prescription and brought the two pairs of glasses. When I got them and tried them on it didn’t seem right. I didn’t question it but after wearing them a couple of days it didn’t work out :(
Shoutout to Bill the front desk worker for putting me on hold for 20 mins! I came to read costcos reviews in the meantime since this was pretty slow of them to even set me up with an eye appointment. Looks like they need to change different staff or hire people with common decency for customers. Terrible stuff coming from costco… 12/30/25 If you read this, i suggest you listen to the other reviews and stay away from them.
Never had any issues with returns at Costco except at this location. Alex is incompetent
Frequently asked questions about Costco Vision Center
How is Costco Vision Center rated?
Costco Vision Center has a 2.9 star rating with 31 reviews.
When is Costco Vision Center open?
Costco Vision Center is closed now. It will open tomorrow at 10:00 a.m.
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