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Costco Vision Center

3.4

About this business

Location details

1085 Hanes Mall Blvd, Winston-Salem, NC, 27103, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:30 p.m.
Tue10:00 a.m. to 8:30 p.m.
Wed10:00 a.m. to 8:30 p.m.
Thu10:00 a.m. to 8:30 p.m.
Fri10:00 a.m. to 8:30 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
3.412 reviews
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Jorge Cruz's profile image
Jorge Cruz 
on Google
5 months ago

I expected better costumer service, I told the guy the insurance I had, and he never told me that they were out of network until he told me my total payment, and not good quality frames 

Jei Su's profile image
Jei Su 
on Google
6 months ago
Hoàng Nhật Anh's profile image
Hoàng Nhật Anh 
on Google
9 months ago

Unpleasant customer service – I’m not impressed with this department. I've purchased several pairs of glasses here over the years, and each time, it feels like I’m inconveniencing them, even though I’m paying the full price. Friendliness is lacking, especially from the manager with the long beard. It’s disappointing to feel this treatment might be rooted in bias. 

Michael Maddox's profile image
Michael Maddox 
on Google
a year ago

I've been a Costco member for many years and I've gotten glasses at both the Greensboro and Winston-Salem stores. My recent experience at the Winston-Salem store was outstanding. I got both regular and sunglasses. The Costco person assisting me was Ewa and she was fantastic. Knowledgeable, helpful, meticulous, pleasant, and funny. I loved interacting with her. She took great care with the location of the different regions of the lenses (they're progressive lenses) and, when I picked up the glasses, with their fit and comfort... read more

Karen Kubecka's profile image
Karen Kubecka 
on Google
2 years ago

Sean assisted us today and repaired my husbands glasses to almost new condition. He was very helpful. Thank you Sean. 

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Frequently asked questions about Costco Vision Center

How is Costco Vision Center rated?

Costco Vision Center has a 3.4 star rating with 12 reviews. 

When is Costco Vision Center open?

Costco Vision Center is open now. It will close at 8:30 p.m.  

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