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Costco Vision Center
- Retail
- Santa Clara, CA
About this business
Location details
1601 Coleman Ave, Santa Clara, CA, 95050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:30 p.m. | |
| Tue | 10:00 a.m. to 8:30 p.m. | |
| Wed | 10:00 a.m. to 8:30 p.m. | |
| Thu | 10:00 a.m. to 8:30 p.m. | |
| Fri | 10:00 a.m. to 8:30 p.m. | |
| Sat | 9:30 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Waste of Money – Poor Quality and Shocking Customer Service Do not buy glasses from the Costco Vision Center. The pair I bought barely lasted six months before falling apart. When I brought this up, the manager, Alexa, actually told me that’s “normal” and basically said you should expect to buy two pairs per year if you want your glasses to last. Seriously? That’s outrageous. Glasses are not disposable items — they should last well beyond six months, especially from a retailer like Costco that claims to offer quality product... read more
Absolute horrible experience at the Santa Clara Costco vision center I wait in line for my turn and my number comes up so I go and ask for some help to look up sunglasses in the locked up area. The attendant there is almost unwilling to help me check some of those eyeglasses out. I stay calm still cause I know that I still want to purchase and I want to get it done today. I decide that I want one pair of eyeglasses and one pair of sunglasses so now the attendance is going to ring those up for me. She asked me if I want the c... read more
Member for 25 years and had been happy with all employees till my last visit a week ago. Not going in to specifics but an assistant warehouse manager called Arthur has a major attitude and should not be in the Service industry . No matter who i call i get either transferred to him or no call back. I am hoping his Superiors will read this and communicate back with me !
Not sure about the glasses, but the optometrist here is great. Dr Salamanca gave me some good advice and did a great job with my exam!
The front desk person has no response when a wheelchair elder has trouble to enter the front door. She was 2 feet away with no other patient in the office.
Frequently asked questions about Costco Vision Center
How is Costco Vision Center rated?
Costco Vision Center has a 2.3 star rating with 24 reviews.
When is Costco Vision Center open?
Costco Vision Center is open now. It will close at 8:30 p.m.
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