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Costco Vision Center
- Retail
- San Bernardino, CA
About this business
Location details
1099 E Hospitality Ln, San Bernardino, CA, 92408, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:30 p.m. | |
| Tue | 10:00 a.m. to 8:30 p.m. | |
| Wed | 10:00 a.m. to 8:30 p.m. | |
| Thu | 10:00 a.m. to 8:30 p.m. | |
| Fri | 10:00 a.m. to 8:30 p.m. | |
| Sat | 9:30 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
What a waste of time can’t order the same contacts that I’ve been getting consistently they won’t switch my contact or give me another option waited for over an hour just to be told they dont carry anything and they cant help. Costco eye-center is going down hill. Watched 3 employees walk away during busy hours with huge wait.
I set my appointment for 9:30am on a Saturday, but got called at 6:16pm the Friday before the appointment and the lady on the phone stated that my insurance is no good. I excused myself for what I was about to say and told her that she was wrong! She then told me that she ran it and I don’t exist and will need to call my insurance myself to figure it out. I thanked her and tried calling my insurance after hours and had to eventually log online to find out my insured is perfectly fine and she must have been running it wrong, ... read more
I’ve been going here for the last four years and I have never had a bad experience, but today I want to write a review about Cynthia and Jennifer! They were very patient with my mother and I and were very attentive to us and have awesome feedback when we needed opinions on the (many) frames we were contemplating on. They were awesome on communication and have never given the impression that they were stressed during the rush I came in, which helped with the stress of it all. Overall, really great experience and I love coming... read more
Wow - Jayleen with Pure Vision inside of Costco is actually TERRIBLE It started with a misunderstanding of appointment time. I called on my way because I had written down that my appointment time was at 5:30 and I was going to be 8 minutes late. When I got there she rudely informed me that my appointment was at 5. I told her that I must have written it down wrong and apologized and she said "well we send out email reminders too," also rudely. She gave me papers and told me to fill them out and wait outside (rudely). Then, I ... read more
Frequently asked questions about Costco Vision Center
How is Costco Vision Center rated?
Costco Vision Center has a 3 star rating with 31 reviews.
When is Costco Vision Center open?
Costco Vision Center is closed now. It will open at 9:30 a.m.
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