This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Costco Vision Center
- Retail
- North Miami, FL
About this business
Location details
14585 Biscayne Blvd, North Miami, FL, 33181, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:30 p.m. | |
| Tue | 10:00 a.m. to 8:30 p.m. | |
| Wed | 10:00 a.m. to 8:30 p.m. | |
| Thu | 10:00 a.m. to 8:30 p.m. | |
| Fri | 10:00 a.m. to 8:30 p.m. | |
| Sat | 9:30 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Excellent customer service Exacllent staff Was treated with respect and kindness
We order a set of contacts by jan27, by today it was nothing in the mail, so we went back to find out about the order, end in John said that it was our responsibility to call them to find out the tracking number, pack was delivery on Feb 2, so now the order is not delay, it is missing, they don’t care at all, it was our responsibility, shame on you guys
Place is just OK for single vision glasses, like readers or for nearsighted. But after 3x over 15 years, for me, they never made my progressive lenses correctly and they are rude and dismissive if you ask them to fix them correctly. I don't know why I ever went back to them but never will again. Also, my son's frames broke after 3 months and they wouldn't replace them even though they were under warranty. I don't think the opticians there are very competent and therefore won't admit it when they make an error.
I've been to several Costco facilities across the country, and honestly I've never had better customer service than here. Monique was super helpful and helped me identify what was wrong with the prescription for a pair of glasses I had purchased at Costco in San Francisco, so I could get a new prescription and have them redone here. Super professional, patient and very knowledgeable. My new glasses are perfect. I'll definitely purchase my glasses at this facility next time. PS: they also have a much larger selection of frame... read more
Extremely slow!!!! Just to pick up an order it was 45 min.
Frequently asked questions about Costco Vision Center
How is Costco Vision Center rated?
Costco Vision Center has a 2.6 star rating with 42 reviews.
When is Costco Vision Center open?
Costco Vision Center is closed now. It will open at 10:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com