This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Costco Optical Department
- Retail
- Kent, WA
About this business
Location details
27520 Covington Way SE, Kent, WA, 98042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:30 p.m. | |
| Tue | 10:00 a.m. to 8:30 p.m. | |
| Wed | 10:00 a.m. to 8:30 p.m. | |
| Thu | 10:00 a.m. to 8:30 p.m. | |
| Fri | 10:00 a.m. to 8:30 p.m. | |
| Sat | 9:30 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
We didn’t get the best service, me and my mom we were waiting to get our name called, I translate for my mom since her English is not very good, when her name got called we got received by a elderly man, it’d felt awkward and in a lot of occasions he just kept laughing, I didn’t see anything or said something funny so I just felt very weird and awkward. At the end we did get what we wanted which was just to change her lenses but we didn’t like the way he would manage the situations or his way of taking things, me and my mom ... read more
Ken is truly a gem! I sat on my glasses and the lens was popping out. I was lucky to have Ken work on them. Turned out to be a tricky repair that he handled like a champ with good humor. While I was waiting, I watched the rest of the team interacting with other customers. It looks like they are all as dedicated and kind as Ken. The frame selection was also fantastic. I'm picky and found more than a couple options that I'd choose if I was due for a new pair right now. Recommend highly!
Great services with excellent staff
Very friendly staff, easy to go in and make appointments for eye exams.
This incident happened over a year ago, but I’m still bitter about it and it’s made me think twice about doing business with at least this Costco optical in the future. I had just ordered new glasses from them, and when I got them, I had forgotten to specify that I wanted to do an edge polish, which is a very standard procedure and especially crucial for higher prescriptions like mine because otherwise there will be a clear ring around the frames of your glasses that can totally throw off the entire appearance. But no biggie... read more
Frequently asked questions about Costco Optical Department
How is Costco Optical Department rated?
Costco Optical Department has a 3.6 star rating with 21 reviews.
When is Costco Optical Department open?
Costco Optical Department is closed now. It will open tomorrow at 10:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com