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Costco Optical Department

4.3

About this business

Location details

6700 Whitmore Lake Rd, Brighton, MI, 48116, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:30 p.m.
Tue10:00 a.m. to 8:30 p.m.
Wed10:00 a.m. to 8:30 p.m.
Thu10:00 a.m. to 8:30 p.m.
Fri10:00 a.m. to 8:30 p.m.
Sat9:30 a.m. to 6:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.313 reviews
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Evan McCausland's profile image
Evan McCausland 
on Google
a month ago

For the actual eye exam/ ophthalmology portion: 5 out of 5 stars. Doctor Irwin is professional, welcoming, and helpful. For the retail experience: 2 out of 5 stars. I keep getting foisted on a Costco optical employee whose attitude couldn't be worse. I'm rushed, I'm told things fit when they don't, I'm talked down/ over, ignored, and just generally treated pretty poorly. I didn't catch a name but if you're assigned a tan woman with dark hair and ong painted nails, ask for someone else. 

Joshua Whitney's profile image
Joshua Whitney 
on Google
4 months ago

Carol in the glasses and contacts department was so helpful. I accidentally threw away my last pair of contacts so she gave me a free sample pair to get me by and helped me order more. She was very competent and professional and super nice. Rare to find these days. Thanks Carol! 

Kim Stuart's profile image
Kim Stuart 
on Google
6 months ago

I'm am a petite lady and tried on a frame and asked Carol the manager if they were children's glasses and said no. After getting the wrong prescription from my ophthalmologist I ended up getting them remade which still was incorrect. I ended up returning the glasses and found out they were children's glasses. No wonder they were too tight. I decided Costco is not the place for me to get my eyeglasses. 

mac miller's profile image
mac miller 
on Google
a year ago

Top notch customer service and professionalism. Carol and the team always streamline my experience and make the most of what little spare time I have. Thank you thank you!! 

Beau Kromberg's profile image
Beau Kromberg 
on Google
2 years ago

Super friendly staff- Doctor McLaughlin was really pleasant and informative. I was impressed that they had some newer imaging machines that I had never seen before. 

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Frequently asked questions about Costco Optical Department

How is Costco Optical Department rated?

Costco Optical Department has a 4.3 star rating with 13 reviews. 

When is Costco Optical Department open?

Costco Optical Department is open now. It will close at 8:30 p.m.  

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