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Costco Optical Department
- Retail
- Brighton, MI
About this business
Location details
6700 Whitmore Lake Rd, Brighton, MI, 48116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:30 p.m. | |
| Tue | 10:00 a.m. to 8:30 p.m. | |
| Wed | 10:00 a.m. to 8:30 p.m. | |
| Thu | 10:00 a.m. to 8:30 p.m. | |
| Fri | 10:00 a.m. to 8:30 p.m. | |
| Sat | 9:30 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
My 1st time purchasing eyeglasses at Costco. For some reason I never thought about Costco. I am blown away! 1st Peggy was amazing! 2nd the options and prices are outstanding. Thank-you!
I’m not sure why the techs are always so rude. I went to a different location and had a similar experience. Very dismissive and unhelpful.
For the actual eye exam/ ophthalmology portion: 5 out of 5 stars. Doctor Irwin is professional, welcoming, and helpful. For the retail experience: 2 out of 5 stars. I keep getting foisted on a Costco optical employee whose attitude couldn't be worse. I'm rushed, I'm told things fit when they don't, I'm talked down/ over, ignored, and just generally treated pretty poorly. I didn't catch a name but if you're assigned a tan woman with dark hair and ong painted nails, ask for someone else.
Carol in the glasses and contacts department was so helpful. I accidentally threw away my last pair of contacts so she gave me a free sample pair to get me by and helped me order more. She was very competent and professional and super nice. Rare to find these days. Thanks Carol!
I'm am a petite lady and tried on a frame and asked Carol the manager if they were children's glasses and said no. After getting the wrong prescription from my ophthalmologist I ended up getting them remade which still was incorrect. I ended up returning the glasses and found out they were children's glasses. No wonder they were too tight. I decided Costco is not the place for me to get my eyeglasses.
Frequently asked questions about Costco Optical Department
How is Costco Optical Department rated?
Costco Optical Department has a 4.1 star rating with 15 reviews.
When is Costco Optical Department open?
Costco Optical Department is open now. It will close at 8:30 p.m.
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