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Costco Optical

3.2

About this business

Location details

8505 West Gage Boulevard A, # A, Kennewick, WA, 99336, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:30 p.m.
Tue10:00 a.m. to 8:30 p.m.
Wed10:00 a.m. to 8:30 p.m.
Thu10:00 a.m. to 8:30 p.m.
Fri10:00 a.m. to 8:30 p.m.
Sat9:30 a.m. to 6:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
3.231 reviews
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Rich C.'s profile image
Rich C. 
a month ago

The didn't ship my glasses, then spend days gaslighting me that they did. Despite them being over a week late and unable to provide a tracking number they just kept gaslighting. It wasn't until I involved the Wenatchee store before I got some action. So, now I have my glasses which have developed a clouding to the lens. It's slight, but still annoying. I'll return to this Costco, but will never again buy glasses from them. 

Arielle Hays's profile image
Arielle Hays 
a year ago

The staff is not allowed to take refill orders over the phone.... I have tried to go in 3 times to refill in person. Each time there are 30+ ahead and only 2 Costco people to fill orders. I have tried to just get a copy of my perscription. I cannot even get a copy of my subscription, so I can go elsewhere where they can either fill an order over the phone or have more staff available. 

Brandee Knabe's profile image
Brandee Knabe 
a year ago

I only bought glasses, so I can’t speak about the doctor. The selection of frames was really good, prices were fantastic! The lady that helped me was so helpful and courteous! I will definitely be buying from them again. Also, they arrived faster than what they told me, they said 7-10 days, they arrived in 4 days. 

Jeb and Shiv Flink's profile image
Jeb and Shiv Flink 
a year ago

11/10! Went there years ago the doctor was great. Called them again like a year later to ask them to send our pres. over and again they were great!! Generally just effective good people. Miss you tricities <3 

Anonymous's profile image
Anonymous 
a year ago

11/10! Went there years ago the doctor was great. Called them again like a year later to ask them to send our pres. over and again they were great!! Generally just effective good people. Miss you tricities <3 

Frequently asked questions about Costco Optical

How is Costco Optical rated?

Costco Optical has a 3.2 star rating with 31 reviews. 

When is Costco Optical open?

Costco Optical is open now. It will close at 6:00 p.m.  

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