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Cornerstone Credit Union

1.9

About this business

Location details

615 W 3rd St, Sterling, IL, 61081, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 5:00 p.m.
Wed9:30 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
1.937 reviews
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Amanda Boyer's profile image
Amanda Boyer 
on Google
a week ago

Spoke with someone that said card services would have to fix something on the back end and to give it 5 minutes. Well it’s been almost a hour and it’s not resolved. Tried calling back in and after waiting for someone to pick up was told to leave a message. It’s crazy I can’t use my own money as I choose. I shouldn’t have to have them fix anything. 

Edie Reynolds's profile image
Edie Reynolds 
on Google
7 months ago

Always curtious 

Mari Chav's profile image
Mari Chav 
on Google
7 months ago

IThe new online banking is very annoying, everything is PENDING, there can be 5 payments pending and only 2 or 3 are subtracted from my balance so I have to physically sit and figure it out instead of just logging in and seeing that everything is okay and my auto deposit doesn't show what date my check will be entered into my account 

Jim Hatten's profile image
Jim Hatten 
on Google
10 months ago

After 20 years of banking with Cornerstone Credit Union I have decided to close my account. Constantly issues, deposits seem to fail often. I'm always on the phone with them. When speaking with Denise today about my failed deposit, I stated I am taking my business elsewhere. She responded by laughing. I would like to give 0 stars. TERRIBLE BANK 

Pamela Enck's profile image
Pamela Enck 
on Google
a year ago

Worst bank ever...... They never answer their phones. There's always long lines, and there's only two rude people working in the front. We've tried numerous times to do our shared branching, and they always say the system is down. 

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Frequently asked questions about Cornerstone Credit Union

How is Cornerstone Credit Union rated?

Cornerstone Credit Union has a 1.9 star rating with 37 reviews. 

When is Cornerstone Credit Union open?

Cornerstone Credit Union is open now. It will close at 6:00 p.m.  

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