Coordinated Transportation Solutions Inc.

Rachel Beck 

on Google

4 weeks ago

I would give ZERO stars if I could. Actually, I would give NEGATIVE stars if I could! It is part of my care plan that I must have a van with a ramp or lift for my trips due to disabilities. Repeatedly this company books with providers that do not provide such a service rather than with companies that do. I have called numerous times to file complaints but always get told someone will call me back but of course, NO ONE ever calls me back! At this point I am considering consulting an attorney as this is a violation of the ADA ... read more

Harry Mushroom 

on Google

a month ago

CTS is disgusting disturbing and totally unprofessional, when trying to explain things to them, they over talk you,they want you to do their entire job for them, very nasty and rude,then they'll disconnect the call and you'll have to start all over...I wish I didn't have to use them at all 

Melissa Beardsley 

on Google

4 months ago

Everyone is commenting about medical transportation, but let’s address school transportation. My daughter’s regular driver is fantastic. But they will change drivers in instances in which other coverage is needed. I’d be ok with this if not for the issues I’ve had over the past 3 years. My child was dropped off at home alone, luckily she had a key. Recent issue of driver traveling at high rate of speed. Their solution was to file paperwork to perform an investigation into my so called “Accusations”?? Even though I provided p... read more

Empress Colleen 

on Google

4 months ago

It doesn't matter how many reviews they get or how many complaints, they still won't change anything. Here i am sitting in the cold for over an hour waiting for these people to come pick me up. This is a shame that they know people depend on them and this is the treatment. I had to cancel all my appointments for physical therapy because they never show up, they don't call or text. And of course no one cares. 

Colleen R Williams 

on Google

5 months ago

Worst transportation company. They never know anything. You call and verify your number Over and over again they still don't have the right number. I sit outside waiting for my ride but they never show up because they keep texting or calling the wrong number. 3 years now nothing changes. I rather take the bus or an uber, this is really sad.