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Consumers Credit Union
- Finance
- Schaumburg, IL
About this business
Consumers Credit Union, The People In Your Corner, are here to serve you. Regardless of where you live or work, you are eligible to join!
Location details
1501 Woodfield Rd, Schaumburg, IL, 60173, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 10:00 a.m. to 2:00 p.m. | |
| Wed | Closed | |
| Thu | 10:00 a.m. to 2:00 p.m. | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | Closed |
This place is never open, I’ve been here multiple times with it saying it’s open and and even been inside to see their hours and be inside of those hours and absolutely no workers there both at 1:30pm on weekdays. I find it unacceptable that a bank can just pick and choose whenever they would like be open. I spoke with the security staff to ask if anyone works there and they don’t even quite know because most times there isn’t someone there and they leave at their own time is what I was told. This is one of many instances I’... read more
If I could give zero stars I would!!!Worst customer service ever!!!!! I want to close out my HELOC with and I get an endless run around. I just want to meet with a person face to close out a loan that I did not authorize an extension to 2032. MECU/Andigo were great and trustworthy. CCU to me is unethical and unprofessional!!!!
It's so sad to be with a wonderful company for over 30 years, just to have it taken over by a company that doesn't share the same customer service morals. You can't even call a branch directly. You have to go to some main hub that can't answer any of your questions about the branch. It is unacceptable to not be able to call a branch direct. As I type this now, I'm on hold and on minute 19 and holding. I am saddened at the loss of Andigo and their people that care.
I use to absolutely love Andigo. Since their merger to CCU the service had dropped significantly!!!! When it was Andigo I would call CS and get an answer in 5 minutes flat. Now I wait 20-30 minutes. Their service has declined and now it is about profit. I will be closing my long time account with them. Andigo should have NOT gone through with the merger.
it is hard to get em on phone
Frequently asked questions about Consumers Credit Union
How is Consumers Credit Union rated?
Consumers Credit Union has a 3.2 star rating with 39 reviews.
When is Consumers Credit Union open?
Consumers Credit Union is closed now. It will open at 10:00 a.m.
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