Consolidated Communications

Crystal King 

on Google

3 weeks ago

Horrible customer service! They treat you like scum if you're behind on your payment they consider you "not a customer" and REFUSE to speak with you!!!! It's insane that I've been a customer for over 10 years and they refuse to give any reason as to why your bill goes up. The excuse I got was "the price is subject to change without notice". The online bill pay is a joke it doesn't work half the time and locks you out of your account then you have to call and get treated like your a problem and charge you to do a payment over... read more

kimberly marion 

on Google

a month ago

The WORST OF THE WORST! Customer Relations sucks! Not flexible. One hand DOES NOT know what the other hand is doing. RATE:ZERO!! AVOID CONSOLIDATED LIKE THE PLAGUE!!!!!!! 

Ethan Hendriksen 

on Google

3 months ago

Fidium fiber has been terrible 

Twenty One 

on Google

3 months ago

Terriable service. Had techs that came to house for work order get aggressive and loud with me at my own house then charged me over $300 more than I was quoted stating he was there over 4hr when he was maybe 30 min. Called to address issue and was told to bad that what he charged you so thats the bill. On top of they cant even give the service I pay them for. Avoid this company!!! 

Gary Neal 

on Google

4 months ago

This is literally the worst internet I’ve ever seen. Consolidated only survives where it is the sole provider. If you like to pay someone to NOT do their job, Fidium/Consolidated is your go to! My cell service provides better reliability and it is spotty. I spend more time with no internet connection than with one and that is not an exaggeration!