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Conn's Homeplus

4.6

About this business

Location details

2800 E Broadway St, Pearland, TX, 77581, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:30 p.m.
Tue10:00 a.m. to 9:30 p.m.
Wed10:00 a.m. to 9:30 p.m.
Thu10:00 a.m. to 9:30 p.m.
Fri10:00 a.m. to 9:30 p.m.
Sat9:00 a.m. to 9:30 p.m.
Sun10:00 a.m. to 8:00 p.m.
4.61,275 reviews
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me7837's profile image
me7837 
8 years ago

If you are thinking about buying a refrigerator from Conn's you might want to rethink it. Bought a Samsung and the refrigerator section stopped working last Friday. We had purchased the warranty so called for service . We have called multiple times since then and it is now Tuesday and we still have not received a call to schedule service. Their phone recording says they have such great service but I don't think it is timely or great. We will never buy from them again. 

mikelobos4's profile image
mikelobos4 
10 years ago

I have bought many items from Conn's. After calling their local number, their representative's number, and their national number reference a defective GE Dishwasher, I will now have to reconsider doing business with them again. They either put you on hold for a long time, hang up on you, or otherwise try to get rid you you. They obviously do not warranty their products, and they sell products that are inferior. They merit Zero Star ratings (although to submit this complaint a person has to give at least 1 star rating), and I... read more

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anonymous 
10 years ago

Bad customer service you pay on time and give them 2300 dollars and no thank you or nothing. I will never go there again and I recommend spend your money with people who care my name is chris corson 

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anonymous 
11 years ago

Very very terrible. They will lie to you. I was told by an employee they were open till 10 p.m. For Christmas and there were already telling me they close at 9:30pm. I WILL BE CONTACTING CORPORATE OFFICES. I WILL SHOP TO THIER BIGGEST COMPETITOR AND TELL OTHERS TO DO THE SAME. CORPORATE WILL SEE A COPY OF THIS REVIEW. 

anonymous's profile image
anonymous 
11 years ago

Very very terrible. They will lie to you. I was told by an employee they were open till 10 p.m. For Christmas and there were already telling me they close at 9:30pm. I WILL BE CONTACTING CORPORATE OFFICES. I WILL SHOP TO THIER BIGGEST COMPETITOR AND TELL OTHERS TO DO THE SAME. CORPORATE WILL SEE A COPY OF THIS REVIEW. 

mrrich281's profile image
mrrich281 
11 years ago

On 12/08/2013 I ordered a Hotpoint washer and dryer set ($399.99 ea) from the Pearland, Tx. Store front and I was told that both of these items were in stock at the warehouse and that I would have these items delivered to my house on 12/09/2013 and that we should receive a phone call regarding the delivery. Well this morning I received the call and was informed that I will only be receiving the dryer, due to the washing machine being out of stock. I was 100% upset with this after being assured that both of these items were i... read more

deewilliams122's profile image
deewilliams122 
12 years ago

the Manager Travanda is a great help and makes the store pleasant to come into and also there are others that are good with customers too, i would recommend this store to all my friends and family. 

anonymous's profile image
anonymous 
12 years ago

Fantastic service. See Daniel Trevino. 

KR from Euless, TX's profile image
KR from Euless, TX 
18 years ago

I would not recommend shopping at Conns...they sell you the extended warranty that sounds great until you try getting a repair to your home. They don't show up on the day scheduled and no phone call. I bought a washer, dryer & dishwasher and after 7 mo. my washer is leaking and I cannot get anyone to my house to fix it. The girl that answers the phone for service is extremely rude. 

Frequently asked questions about Conn's Homeplus

How is Conn's Homeplus rated?

Conn's Homeplus has a 4.6 star rating with 1,275 reviews. 

When is Conn's Homeplus open?

Conn's Homeplus is open now. It will close at 9:30 p.m.  

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