Connex Credit Union

Tucker Remi 

on Google

2 weeks ago

Connex used to be a great place... then COVID hit. They were the last financial institutionin aware of to do tap to pay. While waiting, my card got skimmed. Lost $3K. Connex was instantaneous to let me know, and sent me a tap to pay card. They informed me that my SSN and banking info was also skimmed, but they'd do everything to stop it from happening again. A month later, I lost $5K. Now, I've lost another 2K. This time I was told it was my fault for letting my friends use my card... but I've never let anybody use my card i... read more

Raul Santiago 

on Google

5 months ago

These people just make up numbers. My payoff amount is $1.11. The amount due is $16.28. Someone please make sense out of this. 

Joanna Giddings 

on Google

6 months ago

I went to the Meriden location to make a deposit to their affiliate credit union and to scope out this location to possibly set up a new account. I struggle with multiple disabilities so it was frustrating that the front end of the branch was unmanned. My husband found an employee in a back office who brought us to a kiosk to speak to a remote teller. My husband was clearly assisting me, but I was questioned as to whether he was “with me.” Was this casual racism because my husband and I are different races? I was told that t... read more

Robbin Ford Jackson 

on Google

6 months ago

My father died over a year ago, I closed out his account and had NO balance due. They even owed me a small amount they made a check out for, under $5.00. Now, a year later, I received a letter saying my deceased father owes $26.97. In my efforts to dispute this error, calling and getting a human to answer is a magical feat. 15 minutes of useless automated voices and pressing buttons for nothing. Now, I must go to a Connex location to discuss this error in person. I'm still mourning my father's death and I have to deal with t... read more