Connex Credit Union

Kevin Sweet 

on Google

2 months ago

Your ATMs give out bills that they then will not accept in a deposit. What the hell is up with that? Now I have a bill being paid late because your ATMs are inconsistent and you close your locations before ANY working adult can ever get to them. Utter bullshit. 

CJ Pulaski 

on Google

4 months ago

If they had 0 star option, that's what I would pick. Customer service either on the phone or in person is very bad. From the beginning of the car loan it was a nightmare and I should have known there was a reason they were so much cheaper than other credit unions. You get what you pay for, even in banking. Recently I tried to pay off a car loan. I was told I could ONLY do it in person with a very snobby attitude. I had a bank check written out and came in person as instructed. I was told at the counter that my address was ne... read more

googleacount “googleacount” 

on Google

6 months ago

My experience with this credit union’s lending process raised serious concerns about transparency. At the time I applied for the loan, my credit profile was strong. However, after the application was reviewed, I was informed that the credit union had considered a past home loan modification (approximately 5 years ago) as a negative factor. This criterion was never disclosed during the application process, nor was I advised that I needed to provide any information related to it. They did not disclose the criteria they use to ... read more

Adam Devine 

on Google

8 months ago

Avoid working with Connex at all costs. My vehicle was deemed a total loss in December and instead of the lien holder getting the necessary paperwork over to the GAP insurance holder, Connex passed the buck and it took over a month to get my claim opened. I am going on three months of paying off a loan for a vehicle I no longer own that should be paid off due to my GAP insurance. Connex CU is a rodeo circus at best.