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Connects Federal Credit Union

3.6

About this business

Location details

9960 Midlothian Turnpike, Richmond, VA, 23235, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 2:00 p.m. 3:00 p.m. to 5:00 p.m.
Tue9:00 a.m. to 2:00 p.m. 3:00 p.m. to 5:00 p.m.
Wed9:00 a.m. to 2:00 p.m. 3:00 p.m. to 5:00 p.m.
Thu9:00 a.m. to 2:00 p.m. 3:00 p.m. to 5:00 p.m.
Fri9:00 a.m. to 2:00 p.m. 3:00 p.m. to 6:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.621 reviews
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Barbara Davis's profile image
Barbara Davis 
2 months ago

A credit union nothing to tell. Get money deposit money. Make transactions 

Antonio's profile image
Antonio 
3 months ago

These people are crooks! I paid a car off and they won’t let me get my money out of my savings account! The guy Ryan they have chasing people down for money is rude and stopped responding! Trust me stay away from these people! 

Wyatt Venable Jr's profile image
Wyatt Venable Jr 
a year ago

They do a great job helping when needed 

Christian Cook's profile image
Christian Cook 
a year ago

Run don’t give them your money once you do they know nothing about nothing. I spent five hours or more left and came back to this credit union 2/27/25 Hanover branch. Called before I ever came and they told me would be no problem to open a trust account. Told what I needed and to come in. My husband was killed that evening after wasting five hours in this credit union for nothing. These people especially the manager has no empathy or manners at all. They lied to me and played games with me. I had to file a complaint on line ... read more

Josh Wenger's profile image
Josh Wenger 
a year ago

CONNECTS SUCKS!!!! They sound great at first, but if you ever have a problem (and you will) good luck getting anyone on the phone to help. There was an unauthorized use on my card, I have been calling in multiple times a month for the last 5 months only to have every message ignored. FINALLY got someone on the phone today (Rosemary) who basically ignored me and said it was my problem. No help at all. This was not my first issue where I couldn't get any help either. If you want a small local bank there are plenty around that ... read more

Frequently asked questions about Connects Federal Credit Union

How is Connects Federal Credit Union rated?

Connects Federal Credit Union has a 3.6 star rating with 21 reviews. 

When is Connects Federal Credit Union open?

Connects Federal Credit Union is closed now. It will open tomorrow at 9:00 a.m. 

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