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connectFirst Credit Union

3.3

About this business

We are your friends and neighbours, serving our communities with expertise, know-how and passion. Outside of our stated Branch Hours, you can call our Member Connection Centre with your questions anytime between Monday to Friday (8am - 8pm) and Saturday (8:30am - 5pm*): 1 (866) 923-4778 

Location details

5735 Signal Hill Centre Southwest, Calgary, AB, T3H 3P8, Canada

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WeekdayScheduleStatus
Mon9:30 a.m. to 5:00 p.m.
Tue9:30 a.m. to 5:00 p.m.
Wed9:30 a.m. to 5:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 5:00 p.m.
Sat9:30 a.m. to 3:00 p.m.
SunClosed
3.323 reviews
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Anthony Fisher's profile image
Anthony Fisher 
on Google
3 weeks ago

Service seems to be getting worse all the time. Communication is almost non-existent and weeks can go by with no replies to emails with staff assigned your file. Likely understaffed or perhaps staffed with people that don’t care to provide a decent and acceptable level of service. Shame on management to lead a team like this. 

Hans Jasper Bacani's profile image
Hans Jasper Bacani 
on Google
a month ago

You're the best Cammy!!! 

michael marshall's profile image
michael marshall 
on Google
11 months ago

What a terrible Credit Union(Bank??) I sadly run my business finances through them and they’ve bounced for $5000 worth of NSF fees for balances under $40 when there’s plenty of money in the joint account. It’s an absolute joke, might as well just pay the extra 9$/month that TD charges rather than deal with these guys. Can’t imagine people going through a rough time and these guys bouncing everything. Crooks 

Eva Lakatos's profile image
Eva Lakatos 
on Google
a year ago

This branch is an absolute joke, they are not able to handle any issues with their customers. The manager is also a 0 help. You can’t get any help personally or through email or over the phone. They find every opportunity to not to pay out your own money, we also understand they have to follow certain protocols but they are handling all of our matters very poorly. Certainly not ever want to do anything with this bank. With the excuses they keep coming up we last several hundreds of dollars , what eventually they will keep, v... read more

Clancey Ellingson's profile image
Clancey Ellingson 
on Google
2 years ago

I've had good experience with Connect First. There's rarely a lineup when you go into the branch. They have provided great service for my personal and corporate banking needs. 

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Frequently asked questions about connectFirst Credit Union

How is connectFirst Credit Union rated?

connectFirst Credit Union has a 3.3 star rating with 23 reviews. 

When is connectFirst Credit Union open?

connectFirst Credit Union is closed now. It will open tomorrow at 9:30 a.m. 

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