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connectFirst Credit Union
- Finance
- Calgary, AB
About this business
Location details
5005 Dalhousie Dr NW #735, Calgary, AB, T3A 5R8, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 5:00 p.m. | |
| Tue | 9:30 a.m. to 5:00 p.m. | |
| Wed | 9:30 a.m. to 5:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 5:00 p.m. | |
| Sat | 9:30 a.m. to 3:00 p.m. | |
| Sun | Closed |
The staff was helpful and knew the business and its structure of how the credit union came to be. Helped me to get the information to the right place, but I still awaiting a call or email back in regards to the status of the account.
I am shocked at all the one star reviews for this bank. I have been a customer at this bank for over 10 years and the service has always been exceptional. The tellers know me by name and often ask about my family when I visit. Very personalized service and my personal account has zero fees. Cheques deposited have NO hold because they know me. I would rather park my money with a local bank then with a large faceless corporation any day!
Very negative experience! Assistant Manager makes sure that everyone will desperately search for a way, to run as far away as possible, from this Bank. Run as fast as you can! Save your life savings from being robbed!@everyone
Friendly staff and never a long wait.
Connect - nope. First -nope. Try calling. A 10 min wait. Try the local branch it flips you to the central line and a 10 min wait. You get fantastic advertising where they assure you that it is easy, personal and with you in mind. My experience is low customer service. Low staffing levels and nothing about this bank is with the customer in mind. Merging with Servus didn’t help. The service from here is about the same as WestJet. I think they use the same teleprompter annoying and completely irritating.
Frequently asked questions about connectFirst Credit Union
How is connectFirst Credit Union rated?
connectFirst Credit Union has a 2.9 star rating with 32 reviews.
When is connectFirst Credit Union open?
connectFirst Credit Union is closed now. It will open tomorrow at 9:30 a.m.
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