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connectFirst Credit Union

2.9

About this business

Location details

5005 Dalhousie Dr NW #735, Calgary, AB, T3A 5R8, Canada

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WeekdayScheduleStatus
Mon9:30 a.m. to 5:00 p.m.
Tue9:30 a.m. to 5:00 p.m.
Wed9:30 a.m. to 5:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 5:00 p.m.
Sat9:30 a.m. to 3:00 p.m.
SunClosed
2.932 reviews
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Grace Hatton's profile image
Grace Hatton 
a month ago

The staff was helpful and knew the business and its structure of how the credit union came to be. Helped me to get the information to the right place, but I still awaiting a call or email back in regards to the status of the account. 

David Brown's profile image
David Brown 
3 months ago

I am shocked at all the one star reviews for this bank. I have been a customer at this bank for over 10 years and the service has always been exceptional. The tellers know me by name and often ask about my family when I visit. Very personalized service and my personal account has zero fees. Cheques deposited have NO hold because they know me. I would rather park my money with a local bank then with a large faceless corporation any day! 

PROMPT SERVE's profile image
PROMPT SERVE 
3 months ago

Very negative experience! Assistant Manager makes sure that everyone will desperately search for a way, to run as far away as possible, from this Bank. Run as fast as you can! Save your life savings from being robbed!@everyone 

Michael Stellmach's profile image
Michael Stellmach 
5 months ago

Friendly staff and never a long wait. 

Georgette deG's profile image
Georgette deG 
7 months ago

Connect - nope. First -nope. Try calling. A 10 min wait. Try the local branch it flips you to the central line and a 10 min wait. You get fantastic advertising where they assure you that it is easy, personal and with you in mind. My experience is low customer service. Low staffing levels and nothing about this bank is with the customer in mind. Merging with Servus didn’t help. The service from here is about the same as WestJet. I think they use the same teleprompter annoying and completely irritating. 

Frequently asked questions about connectFirst Credit Union

How is connectFirst Credit Union rated?

connectFirst Credit Union has a 2.9 star rating with 32 reviews. 

When is connectFirst Credit Union open?

connectFirst Credit Union is closed now. It will open tomorrow at 9:30 a.m. 

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