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Connect America Medical Alert
- Retail
- Broomall, PA
About this business
Location details
2193 West Chester Pike, Broomall, PA, 19008, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Medical alert watch constantly setting off false alarms. Tried to cancel, but they still sent EMS. One time EMS showed up at the doctors office! Tried to return the watch after 2 weeks, but the watch sat in a parcel return service for a week. (And the false alarms kept going off in transit!) When they finally received the watch, they told us that the full refund would be given in 3 weeks. ITs been a month and a half, still no refund in sight. Terrible customer service.
Had false alarms randomly during day and night. Told these folks we wouldn't renew with them and was never given instruction on returning device until today. I purchased a different product for my Mom a year ago that works consistently. Happy to ship this junk back and be done with this company. Seeing the reviews, I was swindled years ago by empty promises that many have realized as this companies performance. When it comes to a life sensitive product and service, don't offer and provide junk, I won't settle for junk for my... read more
Had false alarms randomly during day and night. Told these folks we wouldn't renew with them and was never given instruction on returning device until today. I purchased a different product for my Mom a year ago that works consistently. Happy to ship this junk back and be done with this company. Seeing the reviews, I was swindled years ago by empty promises that many have realized as this companies performance. When it comes to a life sensitive product and service, don't offer and provide junk, I won't settle for junk for my... read more
Title: Unsatisfactory Equipment Quality and Billing Practices I strongly advise against purchasing equipment from this particular establishment for your loved ones. The quality of their equipment is subpar, as they predominantly use inexpensive and refurbished units sourced from various households. Unfortunately, these devices often prove inadequate for their intended usage and frequently require replacement, which incurs additional costs for your parents and loved ones. Furthermore, even their lockboxes suffer from reliabil... read more
Frequently asked questions about Connect America Medical Alert
How is Connect America Medical Alert rated?
Connect America Medical Alert has a 2.1 star rating with 19 reviews.
When is Connect America Medical Alert open?
Connect America Medical Alert is closed now. It will open tomorrow at 9:00 a.m.
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