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Connect America Medical Alert

2.0

About this business

Location details

2193 West Chester Pike, Broomall, PA, 19008, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.021 reviews
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Frank Vattilana's profile image
Frank Vattilana 
3 weeks ago

Horrible Company that takes advantage of the elderly. They make it impossible to stop service and will not give you a refund. I had to get involved for my elderly parents since they were not having any luck horrible company 

Ezio Vattilana's profile image
Ezio Vattilana 
3 weeks ago

This company is a bunch of scammers it has been close to 2 months that we returned all our equipment and still have not given us our refund for one year of service which I canceled and it was only 3 days in on contract. We could cancel at anytime. After they have my son a shopping label via email my son returned everything through USPS. THE COMPANY RECEIVED EVERYTHING 3 DAYS LATER. Than besides billing me $515 for a year service which they said would only be $300 for us for this year they went on to bill me a monthly charge ... read more

Amie Szabo's profile image
Amie Szabo 
a year ago

Medical alert watch constantly setting off false alarms. Tried to cancel, but they still sent EMS. One time EMS showed up at the doctors office! Tried to return the watch after 2 weeks, but the watch sat in a parcel return service for a week. (And the false alarms kept going off in transit!) When they finally received the watch, they told us that the full refund would be given in 3 weeks. ITs been a month and a half, still no refund in sight. Terrible customer service. 

Ggjjgfjfh Goff's profile image
Ggjjgfjfh Goff 
a year ago
Bryan McAllister's profile image
Bryan McAllister 
2 years ago

Had false alarms randomly during day and night. Told these folks we wouldn't renew with them and was never given instruction on returning device until today. I purchased a different product for my Mom a year ago that works consistently. Happy to ship this junk back and be done with this company. Seeing the reviews, I was swindled years ago by empty promises that many have realized as this companies performance. When it comes to a life sensitive product and service, don't offer and provide junk, I won't settle for junk for my... read more

Frequently asked questions about Connect America Medical Alert

How is Connect America Medical Alert rated?

Connect America Medical Alert has a 2 star rating with 21 reviews. 

When is Connect America Medical Alert open?

Connect America Medical Alert is closed now. It will open tomorrow at 9:00 a.m. 

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