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10461 White Granite Dr, Oakton, VA, 22124, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | 9:00 a.m. to 12:00 p.m. | |
Sun | Closed |
I visited this location today and was handled by "Aaron" who was a very distinguished and professional team member! I reminded him that Aaron was Moses' brother in the Bible and he was in charge of speaking for him. Well, true to his name sake, this "Aaron" spoke for Congressional Federal Credit Union with just as much compassion. Thank you.
I have been a member for over 20 years and have owned almost every financial product they sell. They will screw your credit report when their own system fails to process your AUTO transfer between congressional accounts and then when you jump through all their formal letterhead hoops to appeal their own error they just tell you to pound sand. I can go to a big bank to be treated like they don’t care and at least their technology will work.
A lady behind a teller window was very rude and unprofessional.
Ive been a member of Congressional Federal Credit Union for 40 years. The service has gone so far down hill. I just spoke to a supervisor of the phone lines. She manages 20 people. You wait for 20 minutes for them to answer the phone. I am surprised members of congress put up with the terrible customer service and being unable to speak to an actual manager. HIRE STAFF CFCU
Congressional Federal Credit Union has a 3.7 star rating with 30 reviews.
Congressional Federal Credit Union is closed now. It will open at 9:00 a.m.
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