This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Concentra Urgent Care
- Wellness
- Allentown, PA
About this business
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Location details
6990A Snowdrift Rd, Allentown, PA, 18106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Briana is the only one here with sense. Staff had me sign in for getting a physical printed out which takes 4 mins. I waited 15 mins and no one was calling anyone up for check in. There were 7 people ahead of me it would have been 1 hr wait, I had to leave and come back. She printed my papers out immediately. Thank you Briana.
This rating is for a pre-employment drug screen and that overall experience. The front desk staff was less than friendly, I work in healthcare, a little friendliness goes a very long way, regardless of your specialty I signed in and sat there for over two hours. I finally had to ask how much longer because I am on medication that makes it difficult to hold my water and I have kidney issues. Finally they called me back, saying only one person does the tests. That's ridiculous, with that amount of people, they should invest in... read more
Last year was the first year my employer started using Concentra. My HR rep made an appt for my dot cmv recert. They mocked me for making an appt, then they couldn't find my appt but remembered that my hr rep made the appt. I get checked in and still wait 2 hours to see someone. I go today because I have to go annually and I'm first in line as a walk in. I go to check-in and she says they don't have anyone in yet, it will probably be an hour and a half because they have appts. UPDATE: I'm #3 in line when it opens and the 2 i... read more
The entire staff accept the person at the front desk (who was amazing!) was rude and disrespectful treating me like some sort of criminal
This rating is based on arrival. Front desk personnel, specifically Marie or Maria, is very unpleasant and obviously does not want to be there. Your front desk personnel are the face of your business. I would recommend changing that first impression if you want any good reviews.
Frequently asked questions about Concentra Urgent Care
How is Concentra Urgent Care rated?
Concentra Urgent Care has a 3.8 star rating with 428 reviews.
When is Concentra Urgent Care open?
Concentra Urgent Care is open now. It will close at 5:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com