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Community State Bank

3.7

About this business

Location details

6175 Merle Hay Rd, Johnston, IA, 50131, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.721 reviews
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dan dershem's profile image
dan dershem 
3 months ago

I have banked with them for several years, it helped me through set up an account for an estate, very easy to work with 

Nathaniel Brunk's profile image
Nathaniel Brunk 
7 months ago

Possibly the worst bank in the state. They constantly have problems with double charges which causes me to go with out money until they figure it out. God forbid if the double charges cause me to go negative. Dealing with their customer service is a nightmare, either I get someone from another country with an accent so thick I can’t understand or they are not knowledgeable about their position and its responsibilities. Furthermore we go out of state several times a year, we let the bank know when we are leaving and where are... read more

Laura Kruger's profile image
Laura Kruger 
8 months ago

Friendly place 

Vickie Welch's profile image
Vickie Welch 
a year ago

I use the Johnston branch but often reach someone at Ankeny branch if I reach out by phone. I have been with CSB for more than a decade and have only had great experiences! 

Bret Davis's profile image
Bret Davis 
4 years ago

Unfortunately after being a customer of Community State Bank since 1997 I tried to do a home mortgage with them. This was by far the worst experience I’ve ever had. In the last 25yrs I have purchased 7 homes. 4 rental properties and 3 that I have lived in. I have a pretty good idea on how this should go. I can’t stress to you enough to go somewhere else. 

Frequently asked questions about Community State Bank

How is Community State Bank rated?

Community State Bank has a 3.7 star rating with 21 reviews. 

When is Community State Bank open?

Community State Bank is closed now. It will open at 9:00 a.m. 

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