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CSB offers all the services you need to meet your financial needs - from personal and business banking to mortgage financing, insurance and retirement income planning.We make banking as easy as possible with phones answered by real people and employees who take a genuine interest in you, our customer.When you're at CSB, expect the royal treatment. Relax in the red leather chair that symbolizes what we try to be to our customers - inviting and genuine. It also represents our commitment to making exceptional service the standa... read more
6175 Merle Hay Rd, Johnston, IA, 50131, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I use the Johnston branch but often reach someone at Ankeny branch if I reach out by phone. I have been with CSB for more than a decade and have only had great experiences!
Unfortunately after being a customer of Community State Bank since 1997 I tried to do a home mortgage with them. This was by far the worst experience I’ve ever had. In the last 25yrs I have purchased 7 homes. 4 rental properties and 3 that I have lived in. I have a pretty good idea on how this should go. I can’t stress to you enough to go somewhere else.
I've been waiting to speak with someone at the bank for 45 minutes. Does anyone there actually answer the phone? Your automated phone system is terrible.
This is the worst bank. They take forever and kinda rude in the drive up.
Community State Bank has a 3.6 star rating with 20 reviews.
Community State Bank is closed now. It will open at 9:00 a.m.
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