Community State Bank's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Community State Bank

3.6

About this business

CSB offers all the services you need to meet your financial needs - from personal and business banking to mortgage financing, insurance and retirement income planning.We make banking as easy as possible with phones answered by real people and employees who take a genuine interest in you, our customer.When you're at CSB, expect the royal treatment. Relax in the red leather chair that symbolizes what we try to be to our customers - inviting and genuine. It also represents our commitment to making exceptional service the standa... read more

Location details

6175 Merle Hay Rd, Johnston, IA, 50131, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.620 reviews
Select a rating
Vickie Welch's profile image
Vickie Welch 
on Google
5 months ago

I use the Johnston branch but often reach someone at Ankeny branch if I reach out by phone. I have been with CSB for more than a decade and have only had great experiences! 

Bret Davis's profile image
Bret Davis 
on Google
2 years ago

Unfortunately after being a customer of Community State Bank since 1997 I tried to do a home mortgage with them. This was by far the worst experience I’ve ever had. In the last 25yrs I have purchased 7 homes. 4 rental properties and 3 that I have lived in. I have a pretty good idea on how this should go. I can’t stress to you enough to go somewhere else. 

Slack Friend's profile image
Slack Friend 
on Google
3 years ago
dan lovett's profile image
dan lovett 
on Google
4 years ago

I've been waiting to speak with someone at the bank for 45 minutes. Does anyone there actually answer the phone? Your automated phone system is terrible. 

Elena Hernandez's profile image
Elena Hernandez 
on Google
5 years ago

This is the worst bank. They take forever and kinda rude in the drive up. 

View all google reviews

Frequently asked questions about Community State Bank

How is Community State Bank rated?

Community State Bank has a 3.6 star rating with 20 reviews. 

When is Community State Bank open?

Community State Bank is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com