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Community First Credit Union

4.1

About this business

Location details

13910 Village Lake Cir, Jacksonville, FL, 32258, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 3:00 p.m.
SunClosed
4.1125 reviews
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DW's profile image
DW 
on Google
2 weeks ago

I don’t do reviews at all but this is by far the worst bank and bank experience I’ve ever had from auto loans to account services. Never in my life have I seen a bank, one whose ATM never lets me pull money out, and 2 charge your account to charge your account again. If there was an option for negative stars I would choose that option. Please don’t bank here there is Chase and Wells Fargo across the street. 

John Wallace's profile image
John Wallace 
on Google
3 weeks ago

Rarely do you find someone who goes beyond the call of duty and finds a solution for a somewhat complex banking issue. I found that someone. His name is Dennis Roy,Branch Manager, Bartrum at 13910 Village Lake Circle,Jacksonville, Florida,32258. Dennis listened to my issue and found the solution and answer I was looking for with professionalism, and customer courtesy. A rare find now a days To find someone like Dennis and his entire staff at the Bartrum Branch. With gratitude and thanks. JohnWallace Retired Chief Northern Ca... read more

Natasha Belanger's profile image
Natasha Belanger 
on Google
a month ago

The car loan transaction is very complicated and some car dealerships dont accept Community First express drafts. They do not give an actual check so it may prolong the dealership from getting payment. My experience was very complicated and frustrating from the start, a week later we are still not finished. I did not have these issues in the past so Im not sure if their policies have changed. If you are in a hurry to get a car loan I dont recommend Community First. 

Natasha Belanger's profile image
Natasha Belanger 
on Google
a month ago

Some car dealerships do NOT accept their express drafts because they don't issue actual checks. I was unaware of this and we lost the vehicle we were trying to purchase because of this. Save yourself time and either ask the dealership first or go with another financial lender. 

Eli's profile image
Eli 
on Google
a month ago
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Frequently asked questions about Community First Credit Union

How is Community First Credit Union rated?

Community First Credit Union has a 4.1 star rating with 125 reviews. 

When is Community First Credit Union open?

Community First Credit Union is closed now. It will open tomorrow at 9:00 a.m. 

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