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Community First Credit Union

4.3

About this business

Location details

1451 3rd St S, Jacksonville, FL, 32250, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.378 reviews
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Martine Purdy's profile image
Martine Purdy 
4 years ago

predatory on late/over draft fees. when i pay my bilps they hold the payment evem when the money is there. im taking them to small claims and filing a complaint with bank commission. already filed withBBB ...of which they arent even a member!! that tells you something!! 

Dave Froehlich's profile image
Dave Froehlich 
4 years ago
Dave Froehlich's profile image
Dave Froehlich 
4 years ago

I would not recommend CFCU for any reason. They take exorbitant amounts of money for overdraft charges. Even if you have a second account to pull it from. The folks that handle loans only care if you have a lot of money. Please choose wisely when you are looking to bank. I’ve been with them since I was a child (over 30 years) there’s much better credit unions and banks out there. 

George Durden's profile image
George Durden 
4 years ago

I have been a member of thIS Credit Union for many years. Now their fraud department says they will investigate and maybe in 10 days we might be reimbursed the money. They are doing the same thing to my wife. They know it is fraud. They are suppose to monitor unusual activity and notify customer but they are falling down on the job. I am very upset with their lack of caring GEORGE and PATTY DURDEN 

Ronda Hooper's profile image
Ronda Hooper 
recommend  Recommended
4 years ago

I have been with community first for years and recently refinanced my mortgage with them. Autumn was a huge help!! She is always just as pleasant and willing to help anytime I need her!! 

Caleb Erosa's profile image
Caleb Erosa 
4 years ago

Community First has made banking so incredibly frustrating. My attempts to deposit checks into my checking accounts were denied and nobody could give me a valid reason. After jumping through all the hoops they asked of me I’ve tried again to GIVE them my money and they still decline my check deposits because “They Looked Funny” according to the person over the phone. I have a hard time understanding why a check printed by WELLS FARGO “looks funny” to the team at community first. For a business with a slogan of “We’ll find a ... read more

Luanne Stoeger's profile image
Luanne Stoeger 
4 years ago

My father just passed away and was a member for many years. We as a family are try to get my dads affairs in order. The branch manager there is shallow, cold and has no empathy. In addition my niece is trying to buy my dads car and they were so rude to her. Would never bank here. Would suggest members to go to Fox Communities Credit Union. They are exceptional.... 

Kara Lu Palasz's profile image
Kara Lu Palasz 
5 years ago

Basically stole $50 from me by posting charges before a deposit that was already there. Horrible customer service as well when I called and tried to address it. 

Micheal Manic's profile image
Micheal Manic 
5 years ago

Only allows branch access if your willing to wear a muzzle. 

Frequently asked questions about Community First Credit Union

How is Community First Credit Union rated?

Community First Credit Union has a 4.3 star rating with 78 reviews. 

When is Community First Credit Union open?

Community First Credit Union is open now. It will close at 5:00 p.m.  

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