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Community First Credit Union
- Finance
- Santa Rosa, CA
About this business
Location details
4102, 501 College Ave, Santa Rosa, CA, 95404, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Deceptive practices, they break federal regulations and when I tried to submit a complaint about the issue I am having with their staff, they told me they don't know my rights and have to escalate it to a manager. Mind you, this is the second complaint against this individual, third complaint against the company since getting my car loan. Awful service from a majority of the branches and call centers are not much better.
I paid off my car in August and STILL have not received my title to my vehicle. I called and was informed that it was “delivered”……it never was and they then informed me they could send me a slip to go to the DMV and get a new title (which I’m assuming will probably cost me money) and guess what it’s been over a month and the slip never came. So not only did these people lose my title I’ve had to call and do a song and dance to get the paperwork so I can go get a new one THREE different times. These people are always lovely ... read more
absolutely horrendous service. gross incompetence. i do not recommend this bank.
This place is kind of a joke. Recently, after Vocality Credit Union was acquired by Community First I applied for a refinance of my car loan. My credit score was above 765 with ample income and low debt ratios. My loan was denied. I guess they review loan application using the old tea leaf approach. My advise is bank somewhere else.
Este banko no sirve para nada
Frequently asked questions about Community First Credit Union
How is Community First Credit Union rated?
Community First Credit Union has a 4.1 star rating with 108 reviews.
When is Community First Credit Union open?
Community First Credit Union is closed now. It will open at 9:00 a.m.
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