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Community Bank, N.A.
- Finance
- Albany, NY
About this business
Operating on special hours. Call ahead. Community Bank, N.A. (CBNA) is a full-service financial institution and national banking subsidiary of Community Bank System, Inc. with branches across Upstate NY, Northeastern PA, VT and Western MA.
Location details
39 N Pearl St, Albany, NY, 12207, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
For some reason I wasn't able to pay my bill online like normal so I called and the guy said everything was fine in his end but i was still unable to pay the bill I know was due so he sent me to customer service. I've been on the phone with customer service for almost an hour and a half still on hold. "We appreciate your patience" but yet all reps are conveniently busy while inconveniencing me at work having to be on hold this long trying to pay a bill I should've been able to pay online...
Employees are rude, ignore covid protocol, and communicate as well as a paint brush.
I went in to change a 100 dollar bill. They said they won't do it for non customers.....really ? I went down to key bank and they did it and I am not one of their customers. Gotta love these banks. Partisan banking only. I will be sure to let anyone I know to NOT bank with you...Simple courtesies in life go a long way.
Frequently asked questions about Community Bank, N.A.
How is Community Bank, N.A. rated?
Community Bank, N.A. has a 2 star rating with 4 reviews.
When is Community Bank, N.A. open?
Community Bank, N.A. is open now. It will close at 4:00 p.m.
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