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Community Bank, N.A.

3.7

About this business

Community Bank, N.A. (CBNA) is a full-service financial institution and national banking subsidiary of Community Bank System, Inc. with branches across Upstate NY, Northeastern PA, VT and Western MA. 

Location details

80 Main St, Canton, NY, 13617, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 3:00 p.m.
Tue9:00 a.m. to 3:00 p.m.
Wed9:00 a.m. to 3:00 p.m.
Thu9:00 a.m. to 3:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.714 reviews
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Jahdyra Gooden's profile image
Jahdyra Gooden 
on Google
4 months ago

THEYRE NEVER OPEN? like their hours are 8 or 9 to 4 pm. (I stand corrected, sometimes its even 9-3, how great is that!) Then on saturdays and weekends theyve been cutting back on hours too. i work 8-4 like every other normal adult every single day and by the time im off theyre always closed. Then they change their hours or cut their hours without letting anyone know through text or email. Im trusting my MONEY to these guys and its been FOUR DAYS of no SERVICE. what kind of “family” cant be open even an hour or two after regu... read more

KJ Glemaud's profile image
KJ Glemaud 
on Google
10 months ago

I’m getting nonstop calls about my payments and continuously getting told that I owe more than the mobile banking website is showing. Like i paid off the month of April for my car, the payment was 115, i sent 165 so part of it went to May. But i get a call from Cassandra (i think) that April owes 159, how is that possible when the app said i only owe 115, and paid 165 ??? the math isn’t adding up, AND I LITERALLY CRUNCHED THE NUMBERS. so yeah im dreading the rest of my time with a bank that tries to scam their customers 

J Jerdo's profile image
J Jerdo 
on Google
a year ago

Meh I miss all the old staff ! 

Brian Kilbury's profile image
Brian Kilbury 
on Google
2 years ago

They are always pleasant and ready to help and have a nice, pleasant atmosphere that is very welcoming. 

Yvonne Stewart's profile image
Yvonne Stewart 
on Google
3 years ago
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Frequently asked questions about Community Bank, N.A.

How is Community Bank, N.A. rated?

Community Bank, N.A. has a 3.7 star rating with 14 reviews. 

When is Community Bank, N.A. open?

Community Bank, N.A. is closed now. It will open tomorrow at 9:00 a.m. 

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