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Community Bank, N.A.

2.6

About this business

Community Bank, N.A. (CBNA) is a full-service financial institution and national banking subsidiary of Community Bank System, Inc. with branches across Upstate NY, Northeastern PA, VT and Western MA. 

Location details

104 S Peterboro St, Canastota, NY, 13032, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 3:00 p.m.
Tue9:00 a.m. to 3:00 p.m.
Wed9:00 a.m. to 3:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.610 reviews
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lori McKinstry's profile image
lori McKinstry 
on Google
11 months ago

This bank has been responsible for a number of money wiring errors resulting in large sums of money being scammed from the elderly and also businesses. They do not follow protocol, they do they do not follow red flag laws, they consider major errors just an oversight. They are more concerned about losing their jobs than assisting a long term elderly customer recoup a large amount of their savings due to their negligence and errors in the preparation of a wire fraud document. It is so very sad to experience their justificatio... read more

Suzanne Burnett's profile image
Suzanne Burnett 
on Google
2 years ago

Close on a loan today. Extremely grateful to Lori T at the Canastota NY Community Bank. Although she was clearly super busy she had unwavering patience and I felt like her only client. Took all of my calls immediately answered all my questions and was just all around wonderful to deal with. This is why I try to bank local. 

Len's profile image
Len 
on Google
2 years ago

Lori was such an amazing employee that provided an outstanding service and knowledge. Thank you so much 

KHWprogram star's profile image
KHWprogram star 
on Google
2 years ago

do NOT and I mean DO NOT use community bank, have had nothing but problems with this bank, and not just me but my whole family! Everyone that ik that uses community has experienced identity theft and credit card fraud. This bank will NOT tell you if your identity has been stolen or if there is any suspicious activity. I found out through Verizon what was going on. A phone company is better than this bank! 

Darlene Hastings's profile image
Darlene Hastings 
on Google
3 years ago

If you work as a travel nurse save yourself the time do not apply for a mortgage with this bank. Unfortunately they consider you a risk even though we consistently work all year and make a substantial wage. This feels like discriminate business practice . I was told if I had a staff position it would be easier to get a loan. 

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Frequently asked questions about Community Bank, N.A.

How is Community Bank, N.A. rated?

Community Bank, N.A. has a 2.6 star rating with 10 reviews. 

When is Community Bank, N.A. open?

Community Bank, N.A. is closed now. It will open tomorrow at 9:00 a.m. 

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