Community Bank, N.A.

BetterDays A. 

on Birdeye

9 months ago

Community Bank N.A. (CBNA) closed the two branches about two years ago in the nearby small towns in Upstate, NY leaving the towns without a bank. People used the bank. CBNA closed the bank branches around the same time the drug dealers left, maybe a coincidence, but I doubt it. The area always had a bank since the 1800s. CBNA is also involved in a used car scam that elaborately took my Honda Fit 2018 (with less than 38,000 miles) that had no lien. I used CBNA for two car loans that were substandard in percentage. I pai... read more

Miguel V. 

on Birdeye

10 months ago

Worst Bank I've ever used or been in business with. They have so many fees.and overdraft of $35....even for something as low .45 cents. They will not work with you either if your account has fraudulent charges...someone.stole all my.money and CBNA over drafted for.every transaction which was 17...so that's 17×35...and they would not.refund me the overdraft fees. Worst Bank ever! 

Chris H. 

on Birdeye

2 years ago

I had built my credit score painstakingly over the past 3years with intention of getting a home loan by January 2023. My credit went down drastically when I went through a repossession which dropped my credit by almost 97pts; different negative items began to creep in. With my dream shattered I sought for help everywhere, and came across METRONET CREDIT SOLUTION. I contacted them after a careful review about their jobs. They helped boost my credit score across board to an excellent credit fix. I have been pre-approved for a ... read more

Eric 

on Birdeye

2 years ago

I had an auto loan with CBNA for 2 out of the 5 planned years. I paid it off early due to the mismanagement of the bank and my loan. Autopay was set up multiple times and kept "falling off" even when they saw it on my account. Difficult to pay off the loan as they wouldnt allow ACH transfers over 1000 dollars and I had to talk them into accepting a wire. Would NOT recommend this bank if you value your sanity. 

Ro D. 

on Birdeye

3 years ago

The worst bank I have ever used. Do not put your money in here. I was charged multiple overdrafts fees after depositing a check because I received cash back. They put my account in the negatives when I deposited a check because I wanted cash back. Now I'm getting another overdraft fee when they just gave me my balance and I did not go over the limit. I have no idea why. This bank sucks. I have never overdrafted any other account in my life but here they must thrive on overdraft fees. Even though I had hundreds of doll... read more

Jade F. 

on Birdeye

4 years ago

One employee in particular at the woodstock branch is always extremely rude to me, every time im there. I needed a new debit card and when I asked for one I was very aggressively told "WE CANT DO THAT HERE". I asked about being mailed a new one and I was treated like I was bothering her for asking. I also inquired about other branches that could print out cards onsite for me, she again acted liked she couldnt be bothered to help me. "Manchester used to be able to be able to but they closed" and then I was stared at awkwardly... read more

ira d. 

on Birdeye

5 years ago

very rude and non professional staff at plaza community bank in clifton springs. i dealt with a girl named rachel and it was if she couldn’t talk loud enough or even care about what i was inquiring on.