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Community Bank, N.A.

2.9
  • Banks
  • International Falls, NY

About this business

Community Bank, N.A. (CBNA) is a full-service financial institution and national banking subsidiary of Community Bank System, Inc. with branches across Upstate NY, Northeastern PA, VT and Western MA. 

Location details

5966-5968 New York State Route 31, NY-31, International Falls, NY, 13039, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.924 reviews
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Annette Fyler's profile image
Annette Fyler 
on Google
9 months ago
Cersi Lannister's profile image
Cersi Lannister 
on Google
11 months ago

Worst bank I have ever had the displeasure of working with. They do not have any customer service skills at all. I wouldn't recommend this bank to anyone, ever. It will take you at least 6 months to get a loan for anything because they dont have competent people working in this loan department. They ask for ridiculous documentation. And then they force you to buy insurance that insurance companies laugh in your face for asking for it. Don't do it. It's a nightmare. 

Alicia Lindsley's profile image
Alicia Lindsley 
on Google
a year ago

Stop! Do not try for a mortgage at this bank unless you have 3+ months to waste while you plead with them to hurry so that you won't lose the contractors they make you retain. What a waste of time & money!! Never again!!! We're extremely disappointed with the communication lapses and delays we've experienced with Community Bank during our home loan process. Despite assurances of a 'couple weeks' to closing, weeks turned into silence, requiring escalations to the branch manager to get basic updates. Their staffing constraints... read more

James Smith's profile image
James Smith 
on Google
a year ago

Friendly and efficient 

Amanda Cyriacks's profile image
Amanda Cyriacks 
on Google
a year ago

We have been with this bank for years. The staff is amazing always very friendly and helpful. 

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Frequently asked questions about Community Bank, N.A.

How is Community Bank, N.A. rated?

Community Bank, N.A. has a 2.9 star rating with 24 reviews. 

When is Community Bank, N.A. open?

Community Bank, N.A. is closed now. It will open on Monday at 9:00 a.m. 

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