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Community Bank, N.A.

2.6

About this business

Community Bank, N.A. (CBNA) is a full-service financial institution and national banking subsidiary of Community Bank System, Inc. with branches across Upstate NY, Northeastern PA, VT and Western MA. 

Location details

54 Pearl St, Essex Junction, VT, 05452, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
2.68 reviews
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Che Hernandez's profile image
Che Hernandez 
on Google
a year ago

Terrible customer service. Rude condescending bank tellers. Was talked down to as if I was a child. Unfortunately needed a new debit card, and this was the only bank that printed them in the area so I was forced to go there. Go to a different branch if you can. I always get better service at the community bank in Jericho. Highly recommend going there. 

Charles S Thompson Jr's profile image
Charles S Thompson Jr 
on Google
a year ago

The ATM at this location is always broken. 

Michael Heller's profile image
Michael Heller 
on Google
4 years ago

Was forced to get a new card from the Essex branch. Upon speaking to Sierra (though there is a sign out front saying to call for service) she had me go through drive thru for my new bank card. Horrible customer service again and not very secure. Will definitely be leaving in his bank after 10 years. 

Ann Wadsworth's profile image
Ann Wadsworth 
on Google
5 years ago

I'm very happy with Community Bank, N.A. in Essex Junction. The employees are always efficient, friendly and helpful. 

Lee D's profile image
Lee D 
on Google
5 years ago

ATM was not fully working... not suprising.. so I went to the drive up window.. was there almost ten min and no service I called and talked to a girl named Erin who was incredibly rude. She got an attitude with me because she didnt want to fully listen to what I was trying to say and have a foul attitude. Asked for a manager or supervisor and she refused then hung up. Worst customer service I have ever had there. Everyone is usually super awesome. Maybe re train her in customer service. Her attitude was FOUL 

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Frequently asked questions about Community Bank, N.A.

How is Community Bank, N.A. rated?

Community Bank, N.A. has a 2.6 star rating with 8 reviews. 

When is Community Bank, N.A. open?

Community Bank, N.A. is closed now. It will open at 9:00 a.m. 

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