Community Bank, N.A.'s cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Community Bank, N.A.

2.5

About this business

Community Bank, N.A. (CBNA) is a full-service financial institution and national banking subsidiary of Community Bank System, Inc. with branches across Upstate NY, Northeastern PA, VT and Western MA. 

Location details

200 E Buffalo St # 101B, Ithaca, NY, 14850, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
2.513 reviews
Select a rating
James Steiner's profile image
James Steiner 
on Google
2 years ago

Second worse bank in Ithaca next to Alternatives 

J.Fontz's profile image
J.Fontz 
on Google
2 years ago

Worst banking experience ever. I lived in Interlaken and shortly after opening an account they closed the branch. I moved to Ithaca where there are no ATMs and limited hours of service. Now the branch in Ithaca is closed. On two occasions I've had multiple transactions charged twice. Then remain in pending charges for days at a time. I need a new bank! 

Lance Finnerty's profile image
Lance Finnerty 
on Google
2 years ago

Never take a loan from this bank! It took me 4 months to set up auto payment because the only way to do it was through snail mail and they took forever to respond to me because I didn't fill one thing out. Think that's bad enough? 4 months later they now have canceled their auto payment system. There are literally only 2 ways to pay my loan payment now, send a check through snail mail or call them and get charged a fee. This is the most backwards, outdated business I have ever seen. This is just for 1 loan! I can't believe a... read more

Adam Coghlan's profile image
Adam Coghlan 
on Google
3 years ago

The guys in front a great, but literally everything else about this bank is horrible. 

Max Jenquin's profile image
Max Jenquin 
on Google
4 years ago

Compared to every other bank I've used, interacting with Community Bank has been a pleasure. If you don't use cash often or if you can make it to the branch during the day (no zero-fee ATMs in town) .then I can't recommend them highly enough. Since they updated their online banking system it's been nothing but smooth sailing. 

View all google reviews

Frequently asked questions about Community Bank, N.A.

How is Community Bank, N.A. rated?

Community Bank, N.A. has a 2.5 star rating with 13 reviews. 

When is Community Bank, N.A. open?

Community Bank, N.A. is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com