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Community Bank, N.A.

3.2

About this business

Community Bank, N.A. (CBNA) is a full-service financial institution and national banking subsidiary of Community Bank System, Inc. with branches across Upstate NY, Northeastern PA, VT and Western MA. 

Location details

1700 N Keyser Ave, Scranton, PA, 18508, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.218 reviews
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mia macavage's profile image
mia macavage 
on Google
a year ago

Don’t recommend. I have an issue with this bank way more than I should. They are extremely outdated and constantly have issues with their app. I never know how much money is exactly in my account. I would make a few purchases during the day just for them to not show up on my account for a couple hours or maybe even a day. I don’t want to hear “it takes a couple days” I can list many other banks that don’t have that issue. The point of having the app is so you know how much money you have and a record of all your purchases. I... read more

Scott Oman's profile image
Scott Oman 
on Google
a year ago

Obnoxious, rude & condescending. Can't even be bothered to say "goodbye" after someone says "Thank you for your time." Just hang up! 

Ralph Kalashnikov's profile image
Ralph Kalashnikov 
on Google
a year ago

Excellent customer care and service. Brenda and her associate (didn't catch her name) in the drive-thru we're very patient with me through all of my transactions. 

Aiden Felton's profile image
Aiden Felton 
on Google
a year ago
Lolita Cesare's profile image
Lolita Cesare 
on Google
a year ago

I like to come to this bank, all the tellers are very nice. Brenda and other ladies are very sweet! I want to thank Francheska from Keyser branch and Maryna from Olyphant branch for resolving our issue ( mistake that happened not at the bank’s fault). 

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Frequently asked questions about Community Bank, N.A.

How is Community Bank, N.A. rated?

Community Bank, N.A. has a 3.2 star rating with 18 reviews. 

When is Community Bank, N.A. open?

Community Bank, N.A. is open now. It will close at 5:00 p.m.  

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