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Community Bank N. A.

3.1

About this business

Community Bank, N.A. (CBNA) is a full-service financial institution and national banking subsidiary of Community Bank System, Inc. with branches across Upstate NY, Northeastern PA, VT and Western MA. 

Location details

121 Main St, Massena, NY, 13662, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.124 reviews
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Raiden Foote's profile image
Raiden Foote 
on Google
3 months ago

My card keeps getting declined over and over again it’s bullshit like no, no one stole my card I would call if they did or even better have an option to lock it and I’ll come get a new card this is completely ridiculous I have no food at my house and now I gotta wait to buy shit till Monday complete bullshit if you ask me 

Phil Bowman (azbadman)'s profile image
Phil Bowman (azbadman) 
on Google
9 months ago

My debit card was kept by the ATM because I had taken too much time doing the transaction. Went in to get my card back, and was told I couldn't have it until 3pm. This was at 10 am. I was told they only get cards that have been kept at that time. I was not happy going without my card for 5 hours. 

Phil Bowman's profile image
Phil Bowman 
on Google
10 months ago
Earl Russell's profile image
Earl Russell 
on Google
11 months ago
McCartney Countryman's profile image
McCartney Countryman 
on Google
a year ago

I have gone in to the Massena branch location on multiple occasions and Kathy fefee has dealt with my account each time. She is absolutely amazing and is the lifeline of that bank in my opinion. She single handedly saved my business when she fixed a fraud situation I dealt with. Their staff is always friendly and she is what keeps me coming back. Keep up the good work Kathy 😊 

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Frequently asked questions about Community Bank N. A.

How is Community Bank N. A. rated?

Community Bank N. A. has a 3.1 star rating with 24 reviews. 

When is Community Bank N. A. open?

Community Bank N. A. is open now. It will close at 6:00 p.m.  

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