Community Bank

Swimnbud 

on Google

2 months ago

After about a week STCU had remedied the problems, but a much more serious problem is now apparent. When STCU mails a physical bill payment check, they take the money from the customer account regardless of whether the check has been cashed. This means that if the check is lost, STCU will just keep your money and you won't even know that the money is missing until the person or business comes looking for you and claims that you are not paying your bills. All banks and credit unions have an an option to do this, or to remove ... read more

Shaiann A 

on Google

2 months ago

I came here to open an account today. everyone there was very helpful and all went smoothly. 

Swimnbud 

on Google

3 months ago

The transition to STCU has not gone well. We have multiple letters telling us that our Community Bank login credentials would work no later than 05.12.2025. Now the site says that we cannot login without our STCU member number. STCU has not provided that number yet, but guaranteed us that we would have it by 05.11.2025. We have bills to pay and no paper checks and no way to log in. With Community Bank you could call a branch for help. STCU has routed every branch number to their main hold que. I have been on hold for 3 hours... read more

Nathan Richardson 

on Google

8 months ago

This branch is not much better than the college place. Never would I think I'd have a personal issue with people that have my money,but they do everything they can to make sure you know they don't need you. From the manager Michelle all the way down to the teller. (With one or two exceptions ). Awful experience. 

Dave Reynolds 

on Google

a year ago

Your bank has gone way down hill yesterday you couldn’t even open your downtown branch due to being understaffed. After over 20 years I’m leaving as soon as possible.