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Comcast Cable

3.1

About this business

Location details

300 S Illinois Ave, Oak Ridge, TN, 37830, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.1447 reviews
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Michael Thompson's profile image
Michael Thompson 
6 days ago

Do not go to this store, this is not a corporate store and they refuse to fix any issues or fix their mistakes, take the extra time and go to Knoxville where they actually help you. Went to store to re bundle our plan as it was coming due, was lied to at store they said we needed to add a mobile line to get our discount total lie. Over charged for mobile line they refused to fix the problem or cancel the line just gave me a piece of paper and told to call number. Went to Knoxville and they fixed everything. So do not go here... read more

Norman Perkins's profile image
Norman Perkins 
a week ago

If I could rate this store with zero stars I would! We traded in my wife's old phone and got her a new number. Needless to say Shane and his supervisor did NOT know how to do their job! Neither of them told us that changing her number would void the new phone promotion, cause us to be billed for the phone in one lump bill and loose the trade in value of the phone we gave them. I called Xfinity and talked for over forty minutes with no luck. I tried to call the store where we purchased the phone with no success. I am going to... read more

Danny Carrillo's profile image
Danny Carrillo 
3 weeks ago

Great store! 

Nicholas Reyes's profile image
Nicholas Reyes 
3 weeks ago

Im sure the store is fine but they're making me go through so many hoops to try and tell them that I'm not getting any signal when my terminally ill family member calls me when we have had service in those exact areas for years. And the stress is making me terminally ill and I'm getting checked out. The Ai agent on the phone was harassing me the entire time I called like 4 times. Its likely a hack. 

angelyn jones's profile image
angelyn jones 
a month ago

Frequently asked questions about Comcast Cable

How is Comcast Cable rated?

Comcast Cable has a 3.1 star rating with 447 reviews. 

When is Comcast Cable open?

Comcast Cable is open now. It will close at 6:00 p.m. 

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