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300 S Illinois Ave, Oak Ridge, TN, 37830, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
DO NOT SHOP HERE! Went in to ask questions about upgrading to an iPhone 17. The employee couldn't get her laptop to show the price I would need to pay upfront with a trade in. I told her I'd come back tomorrow as it had already been 30 minutes of me waiting. On my way home I recieved emails and texts saying thank you for upgrading to premium unlimited ($10 more) I am completely dumb founded. I did not sign an agreement for anything! I almost drove off the road trying to read what had happened! What a cowardly move for her to... read more
When I walked into the Oak Ridge, TN Comcast store, no one looked up or greeted me. Everyone in line was already frustrated after waiting a long time with zero acknowledgment from staff. When I finally asked about returning equipment, I was told I’d have to wait even longer if I wanted a receipt—but he’d “be glad to take it” without one. I left it and said thank you. Now I’m being slapped with a $150 unreturned equipment charge. Between the attitude, the lack of basic customer service, and the conflicting information, Comcas... read more
Shout out to Bryson who fixed everything!
Staff provided good assistance.
No waiting this time. Staff courteous, friendly and helpful
Comcast Cable has a 3.1 star rating with 389 reviews.
Comcast Cable is open now. It will close at 6:00 p.m.
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