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Comcast Cable

3.1

About this business

Location details

300 S Illinois Ave, Oak Ridge, TN, 37830, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.1389 reviews
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Kiara's profile image
Kiara 
a week ago

DO NOT SHOP HERE! Went in to ask questions about upgrading to an iPhone 17. The employee couldn't get her laptop to show the price I would need to pay upfront with a trade in. I told her I'd come back tomorrow as it had already been 30 minutes of me waiting. On my way home I recieved emails and texts saying thank you for upgrading to premium unlimited ($10 more) I am completely dumb founded. I did not sign an agreement for anything! I almost drove off the road trying to read what had happened! What a cowardly move for her to... read more

Laura Lynn Green's profile image
Laura Lynn Green 
2 weeks ago

When I walked into the Oak Ridge, TN Comcast store, no one looked up or greeted me. Everyone in line was already frustrated after waiting a long time with zero acknowledgment from staff. When I finally asked about returning equipment, I was told I’d have to wait even longer if I wanted a receipt—but he’d “be glad to take it” without one. I left it and said thank you. Now I’m being slapped with a $150 unreturned equipment charge. Between the attitude, the lack of basic customer service, and the conflicting information, Comcas... read more

Edward Piotrowicz's profile image
Edward Piotrowicz 
2 weeks ago

Shout out to Bryson who fixed everything! 

Jennifer Ardoin's profile image
Jennifer Ardoin 
2 weeks ago

Staff provided good assistance. 

Tee Slager's profile image
Tee Slager 
3 weeks ago

No waiting this time. Staff courteous, friendly and helpful 

Frequently asked questions about Comcast Cable

How is Comcast Cable rated?

Comcast Cable has a 3.1 star rating with 389 reviews. 

When is Comcast Cable open?

Comcast Cable is open now. It will close at 6:00 p.m.  

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