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Comcast
- Telecommunications
- Concord, CA
About this business
Specialties At your Sacramento, CA, 1689 Arden Way, Xfinity Store, you can subscribe to Xfinity Services including Mobile, Digital Cable TV, High Speed Internet, Home Phone and Home Security. You can also make a payment or pick up and exchange equipment
Location details
2001 Diamond Blvd Suite 150, Ste 150, Concord, CA, 94520, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My wife and I are experiencing severe problems with the batteries in our phones. We made an appointment with the Concord store to see if they can help with getting them fixed. Our wait time was less than 5 minutes. The representative, Jamond, listened to our story explaining the problem. He listened patiently and after we finished he politely explained the reasons Xfinity couldn't help us. He was so precise and empathetic that we didn't leave upset. Very pleasant experience.
Not friendly service and wait time was double what I was told
I have been on the phone for the last week trying to set up my disabled mothers new iphone 16e, and the representatives are only unruly, rude and unknowledgeable but it takes 30 minutes to an hour to get through the Phone Robot. I really hate Xfinity's abusive system they consider customer service. She didn't have an Apple account and I went to three different places to fill out the form, and finally had to call a 1800 number that didn't work. The Xfinity Representative that sold me the phone would not allow me to purchase t... read more
Frequently asked questions about Comcast
How is Comcast rated?
Comcast has a 3.4 star rating with 795 reviews.
When is Comcast open?
Comcast is closed now. It will open on Monday at 9:00 a.m.
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