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Comcast
- Telecommunications
- Lowell, MA
About this business
At your Lowell, MA, 199 Plain Street, Xfinity Store, you can subscribe to Xfinity Services including Mobile, Digital Cable TV, High Speed Internet, Home Phone and Home Security. You can also make a payment or pick up and exchange equipment
Location details
199 Plain St, Lowell, MA, 01852, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Please note: Five Stars are for employees of Plain Street Lowell Xfinity Store. As I only have initials (NN), I hope this person can be commended for excellent service. On July 23, 2025 at 12:31, NN was able to help me in a brief time when the wait for service beyond check-in was long. This isn't the first time this young man has streamlined the process for me with clear attention and a smile. My actual service at my house isn't great (yes, I bought the booster, to no avail). One of the primary reasons I don't jump to Verizo... read more
i went to this store today to pay my bill they were 2 black dominican males and one black female on front desk the minute i walk in you can hear using nasty language started making racial remarks about puerto ricans dont blame this people always complain about something i let it slide this time but if it happens againg i will explode and i wont be that polite why this trashn people doing in there i dont know this kind of sucks doing business with comcast next time i will close my account
An employee named “Timmy” was condescending, rude , impatient and dismissive of both myself and my husband as we attempted to complete a simple security change in our account. I would highly recommend further customer training for this employee.
When the bill for Comcast internet, cable and 4 cell phones went over $400 we decided enough. Especially when Comcast expected the consumer to pay more for Boston sports. So we switched to the internet with Verizon internet. Smooth change. Then Comcast added $50 per phone line because we no longer bundled. At no time did a Comcast employee attempt to keep our business. When we moved the cell phones to Verizon, Comcast locked out our 4 phones for 3 days before releasing the lines to Verizon. I made 5 trips to the Comcast Lowe... read more
Frequently asked questions about Comcast
How is Comcast rated?
Comcast has a 3.7 star rating with 411 reviews.
When is Comcast open?
Comcast is closed now. It will open tomorrow at 9:00 a.m.
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