COLOR & Tailor

dukee67 

on Yellow Pages

12 years ago

I went in with great expectations! I met Chris, and at one point the owner. Both were extremely friendly and helpful. After consideration, I purchased the loft sectional. I was very excited and couldn't wait to have it delivered. Chris did inform me that it could take up to 4 weeks. 6 weeks later, my piece of furniture was delivered! I accepted that lateness of my item. Well, the back cushions were not what I had ordered. The buttons had not been placed on them. Okay, no big deal. I thought! The very nice man that delivered ... read more

mlphouston 

on Yellow Pages

13 years ago

I received a sofa last night from this company. The sofa is made poorly with very uneven seams and the seat of the sofa is so high our feet won't even touch the floor. Initially when I talked to the business owner he said he would allow us to return the sofa and they would pick it up today. When I called back to confirm a time - he said returning the sofa was "unfair". What is unfair and poor business practice is that he is selling poor quality products and won't refund our money. 

ambygabe76 

on Yellow Pages

15 years ago

I would not wish this experience on my worst enemy! The couches that were delivered arrived damaged and poorly constructed, and now they refuse to issue a refund even though their own policy states that a full refund will be issued if the furniture is damaged during delivery. There is a hole on the couch, seams are coming apart, the fabric is loose and dirty. There is a paint stain that goes along the entire top of the couch... they looks used and cheap. These are new couches that looked old, poorly constructed, and damaged ... read more