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1600 W James Dr, Mount Prospect, IL, 60056, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
business outing – I just used Colonial for a company outing in downtown Chicago. The driver was friendly and our group felt safe riding with him. The bus was beautiful and clean. I would not hesitate to use them in the future.
RUN FROM THIS COMPANY!!!!!!!!! – Colonial Coach/Pioneer Coach lines pays there employees with checks that bounce and are hard to cash due to so many bounced checks from this company. They don't give you the correct hours or pay on your check and the company is has it's own fuel station at there terminal yet they haven't had a fuel truck deliver fuel in weeks they send thier drivers downtown to grey hound to fuel the buses on a credit account. They don't even drug test all the drivers or let background checks come back before... read more
Business response:
We absolutely test our drivers. This is mandatory. This is a disgruntled past employee, we are sorry for the situation, but feel there is always two sides to the story. As far as the fuel station, there was a mechanical problem with it for a duration of time where we needed to send drivers downtown. We don't see why that is an issue that relates to our bus service?
Great service – I rented a bus and when the bus showed up it was new and looking sharp. the tires were even shining the driver was great he knew where he was going and even helped us all off the bus. Great time, i would use them all the time
Terrible Service/ Never will use again! – If you are looking for a reliable coach line DO NOT use Colonial Coach. I am a recruiter for my company in Downtown Chicago. I flew in 85 people for a weekend of interviewing and recruiting events including dinner and WhirlyBall. Colonial Coach was running late and when I called to see where our buses were they lied and said they would be at our hotel in one minute. After another 45 minutes I called again to get an updated status of our buses and they stated they were a few minutes a... read more
WORST EXPERIENCE EVER!! – I leased a charter bus to go from Chicago to Champaign. The bus broke down at 5 pm, and long story short, was running again at 2:45am!! Colonial waited until 11 pm to send a mechanic to fix the bus, and they sent him from Mt. Prospect (instead of getting a local mechanic), not to mention they waited 6 hours (I believe the bus driver was sleeping the majority of this time. The driver told us that he hadn't slept for over 48 hours prior to picking us up (real safe, huh?). This experience was an absolu... read more
Editorial Review – Specialize in luxury group travel in a variety of charters and coaches for weddings, special events, executive outings and more.
Colonial Coach Line Inc has a 2 star rating with 9 reviews.
Colonial Coach Line Inc is open now. It will close at 6:00 p.m.
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