Collin County Tax Assessor and Collector, Frisco Office

B A 

on Google

2 weeks ago

I tried registering my car yesterday at the Plano office and had all my paperwork ready, but they still found an issue and said the handwriting wasn’t legible. I ended up waiting a couple hours even with an appointment, just to be told to come back another day. Came to this location this morning and had a much better experience. I buy and sell cars pretty often, so I’m no stranger to tax offices — it’s usually a long, frustrating process. The lady here wasn’t overly friendly, but she was efficient, answered my questions, rev... read more

Flip 

on Google

a month ago

The staff here are super friendly and as I waited I watched a very efficient service. Be prepared. You can't blame the staff for not knowing what you needed to bring. Titled a new vehcile from out of state. Came prepared and was in and out within 30 minutes. 

Munindra 

on Google

a month ago

I had a great experience here. I arrived around 9:15 AM for my 9:30 AM appointment, and the whole process was extremely fast. I was in and out in about 5–10 minutes. The person at the counter was very friendly and helpful, which made the process even smoother. They issued the registration sticker right there on the spot, so everything was completed immediately. I would definitely recommend going in the morning, ideally between 8:00 AM and 10:00 AM, as it seems to be the best time with minimal wait. Overall, a very quick and ... read more

McKenze Stoermer 

on Google

2 months ago

After a very frustrating experience at the McKinney location on Friday 03/27/26 - waiting two hours with my two-year-old only to be told the system was down and card payments couldn’t be processed — I drove to the Frisco office today 04/02/26 feeling discouraged and exhausted. I needed to transfer my vehicle title and complete my registration, and I was preparing myself for another long wait. Instead, I was seen in about 15 minutes. Athena completely turned my day around. She was vibrant, positive, and incredibly personable.... read more

Mohsin Raza 

on Google

2 months ago

I am new from california. Just moved to texas dallas. I came here and this staff she sits on number 1 was so rude. Her name was Joy. She doesn’t wanna answers my questions, she asked me to open a calculator and do the maths. I had tap to pay option, she says its not allowed and come back later. And i said what can i do she said get the card or cash. I said i can get the card. And she said i will put u on hold. And when giving me my things she said we will not send the tiltle in the mail and when asked on the expirations she ... read more