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119 Southern Blvd, Savannah, GA, 31405, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 5:00 p.m. | |
Tue | 8:30 a.m. to 5:00 p.m. | |
Wed | 8:30 a.m. to 5:00 p.m. | |
Thu | 8:30 a.m. to 5:00 p.m. | |
Fri | 8:30 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
The customer service at collectron is extremely horrible. As a client/customer attempting to get information in regards to the account, I had to call numerous times to get someone on the phone. Once someone was on the phones, both representatives were extremely rude and disrespectful. I’ve also sent an email to Chris C***** who is owner of business and received no response back. Very horrible service from business!!!
Business response:
My apologies to Miss Brown Womble and to the Better Business Bureau. I just sent Miss Brown Womble an email - my reply to her original email and I will reply to her complaint against my company- tomorrow morning.
Collectron, Inc. called me and identified itself as a debt collector, although they did not identify themselves by name. They are attempting to collect a debt on behalf of *** **** *****/Shrink Savannah.. First of all, I am not responsible for any mental health debts. According to the divorce decree all these expenses are to be billed to my ex-husband, which Dr. Brock's office knows full well, as they have continually forwarded all bills to him in the past. Second, I have filed a formal complaint for Dr. Brock for unacceptab... read more
Business response:
My name is Chris Carter, and I am the President and owner of Collectron Inc., and this is in response to the complaint filed by the consumer Lorraine Brock against this company with the Better Business Bureau of North East Florida. On March 21, 2018 Dr. Brock’s office assigned an account for collection with this company for the consumer Lorraine Brock. On this same day Collectron Inc. mailed a letter to Ms. Brock, our federal disclosure notice, which is required by the FDCPA Fair Debt Collection Practices Act. This letter ... read more
Collectron Inc has a 2.4 star rating with 15 reviews.
Collectron Inc is closed now. It will open tomorrow at 8:30 a.m.
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