Collection Bureau Services, Inc

Gale Campbell 

on Google

5 months ago

Im putting a two because of his attitude. Hes too good at what he does so for that there’s 4.5/5 but his attitude brings that number way down. I tried to make a payment plan and he got all pissy and said that he was going to garnish my wages. Which is fine, he will have to pay for a judgment and it will take longer for full payment. But since he wants to share this money with the court and take longer to get it than that’s what he gets. He even hung up on me. Lol. I understand why he has no true friends, just the ones that a... read more

Kayla Dreyer 

on Google

4 months ago

It's strange that I am writing a good review for a collection service, however, I have been helped by three different representatives for this company and all of them were polite and helpful. They worked with what I could afford and let me make payments on a day that worked for me. I have unfortunately worked with a few other collection agencies in my past and none were as accommodating as this place. 

Kayenne Davis 

on Google

3 months ago

Finally paid my debt outright but it was quite the process. First i was told they never “legally bought my debt” but was still being charged and then when i finally talked to the supervisor Todd in Missoula about settling for 70% i was told they were not interested and that i should ask my “mom and dad to help pay it” and hung up on. Finally just paid it in full and hopefully will never have to deal with them again. My bill nearly doubled due to interest and when asked for a bill in the mail was rejected multiple times. 

sabrina Minshall 

on Google

5 months ago

It's a bit painful to give any collection agency 5 stars, however I am writing this as this is the only time in my life I have had a positive experience with an employee at a collection agency. I think most people get frustrated as to whether the debt is valid or if it has been paid- all things the employees at the collection agency really can't influence since they are not the original debtor. That being said, I called to pay off an account, and REBECCA was so friendly, thorough and took my payment over the phone instead of... read more

sheila young 

on Google

5 months ago

While trying to get my debt under control and running into difficulty in doing so I only ever speak with Todd as I know I will be treated fairly and with understanding. Discussing my debt is extremely embarrassing for me and Todd is always respectful and personable, and makes it a whole lot less awkward and that's why I am particular about speaking with him.