Collection Bureau Services, Inc

Mandi Edwards 

on Google

2 months ago

Candy is amazing to work with! She's so friendly and understanding. Always ready to help me with payments over the phone. She's very informative on all the ways I can make payments and I appreciate her kindness every month! 

Shannon Hopfinger 

on Google

4 months ago

CBS is a caring company. I had a garnishment from some,almost 10 year old medical bills and traffic tickets that I was not aware of. I explained to them that I am the only one to support 2 disabled family members. They kindly agreed to forgo the garnishment and allow me to make more affordable monthly payments. I am very appreciative of them. 

KEVIN WALKER 

on Google

4 months ago

Oh man, she was the most pleasant agent to deal with. She was attentive, as I'm trying to fix my credit. Pleasure to work with. I think if i keep saying nice things then it might look like I'm hitting on this person. Anyways thank you for being the Humble and kind person you are!! May you go far in your career, and hopefully you don't ever change your attitude. That is what makes you a beautiful person.GOD SPEED TO YOU,KANDI, OR CANDY, LOL. SORRY.. 

Lyn B 

on Google

6 months ago

Sonja was wonderful.I first got in touch with the company and spoke to Sonja because I had received a bill that I felt I should not have gotten. She told me very nicely that she would look into it and would later get back in touch. A few weeks later, Sonja herself called me back and explained everything had been resolved. I had never had an employee from a collection agency be so amazingly nice and understanding. Sonja truly is an exceptional employee. Thank you Sonja, Lyn B. 

Kaitlyn Wright 

on Google

3 months ago

The reason I’m giving a 1 star is due to the lack of communication. I hadn’t received any letters or phone calls from the agency. I ended up contacting them through the original debtor where they refused to set up a payment plan as they had in un-beknown to me sent me to court where I ended up owing $500 more than the original debtor. The staff themselves all seemed very cordial but I think there was a lack of effort on their end to get ahold of me to try and settle the matter withought additional legal fees being added on.