Colfax Furniture and Mattress

Tanya k. 

on Birdeye

2 years ago

If I could give 0 stars that is what I would give. Long story short (I already wrote a review when the issue orignally happened) my Mother & I purchased a 4 piece living room set, it was the floor model & in perfect condition. When they delivered the furniture it was wet & marked up. So we sent it back, went into the store the next day to speak with Cindy because there was another set we were interested in, however after apeaking with Cindy & being told that someone from corporate did call her & that they were not willing to... read more

Tanya k. 

on Birdeye

2 years ago

Went into Colfax in Kernersville 7 purchased a kitchen table & chairs & a 4 piece living room set. We were able to load our truck (ourselve's) on the day of purchase due to them not having anyone to help. Set up a date for the 4 piece living room to be delivered on 6/15. Upon arrival black marks on the back of the love seat & front right side of love seat was wet with black marks. We told delivery guys not to bring in the rest as we are refusing the delivery (delivery guys were great & agreeded) When my mom went out to the t... read more

A S. 

on Birdeye

3 years ago

Four months in and still don't have a complete bedroom set that was paid for in advance. Were told it may take a little longer with covid, 4-6 weeks. Started checking in for an ETA after about a month and just got an idk, no firm dates. At 6 weeks a manager told me they tell everybody 2 months and not to call back until then. I wasn't told 8 weeks and she admitted hearing that from other customers. The invoice actually had the delivery date at 3 weeks. Was given 3 firm dates after the 8 weeks but all have passed. Been told i... read more