Coco Republic Outdoor

B G 

on Google

a week ago

Extremely disappointed with Coco Republic's corporate customer care management. I have been attempting to resolve a dispute since 17 July regarding a faulty Faroe Rug ($1,887) that was sold with misleading maintenance advice at the point of sale. Head Office customer care explicitly told me in writing to go back to the Canberra Showroom to address the issue. I did exactly that, and the store staff were helpful and agreed to a product exchange. However, as soon as the showroom tried to process it, corporate customer care (Bar... read more

Anne Maltby 

on Google

a month ago

Ordered and paid for a desk online only to be told that it is discontinued. Why is it still advertised? 

abby oklobdzija 

on Google

2 months ago

We had a fantastic experience at Coco Republic Richmond. The quality of the furniture and homewares is beautiful, and the showroom is stunning. A special thank you to Liam, our design consultant, who was incredibly helpful throughout the process. He was knowledgeable, patient, and an absolute pleasure to deal with, making the whole experience easy and enjoyable. We'll definitely be purchasing from Coco Republic again. Highly recommend both the store and Liam for anyone looking for quality furniture and excellent customer ser... read more

Dan Di Pietro 

on Google

3 months ago

My first visit (Monday) whilst the showroom was busy with many items on sale, I was largely ignored. When I was having my details entered, my name was misspelled with no request for confirmation. My address was also incorrectly entered despite my repeating it several times. My sales person was lovely, but I felt like a bother to her. My second visit (Tuesday), I had to again approach a sales person in the showroom after no welcome, no greeting into the store, and no offer of help. Once I had his attention, he was friendly an... read more

Daniel Di Pietro 

on Google

3 months ago

My first visit (Monday) whilst the showroom was busy with many items on sale, I was largely ignored. When I was having my details entered, my name was misspelled with no request for confirmation. My address was also incorrectly entered despite my repeating it several times. My sales person was lovely, but I felt like a bother to her. My second visit (Tuesday), I had to again approach a sales person in the showroom after no welcome, no greeting into the store, and no offer of help. Once I had his attention, he was friendly an... read more