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Coco Republic
- Retail
- Chadstone, VIC
About this business
Location details
Chadstone Shopping Centre B221, 1341 Dandenong Rd, Chadstone, VIC, 3148, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 5:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 5:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
We walked in to the Chadstone store because it is our favourite furniture store and were greeted by very friendly staff. The experience was fantastic and Elaine who helped us, is very knowledgeable and offered us many great options. I would highly recommend visiting in store if you’re unsure of what you want as they will do their best to ensure you find the best option for you!
I purchased two bar stools and they blend beautifully with my dining area. The vegan leather upholstery has a lovely texture and is easy to maintain 🪑
Guy with the laptop you need to work on your customer service skills. Atrocious. Came in to purchase a couch, bedside tables and lamps and didn’t even get a greeting. Greeted the couple that came in after us. That’s just not good enough at all.
As a former Coco Republic employee, I found this really disappointing. I visited the Chadstone showroom on a busy Friday afternoon to look at a few décor pieces and browse the range. Three staff members were sitting around a dining table and having a good old yarn about who knows what! Not one person greeted or acknowledged me. I walked around the entire showroom before leaving, and they were still sitting there chatting. I walked out without making a purchase. A very disappointing customer experience.
Extremely disappointed in the quality of a high-end dining table and the lack of support from Coco Republic. Our parquetry table is suffering from structural delamination—the wood is physically lifting and "springing" from the base. This is a manufacturing failure of the adhesive, yet Customer Care (Ellie) has dismissed this as "wear and tear" and hid behind a 5-year warranty that expired only months ago. Under Australian Consumer Law, a premium dining table is expected to be of "acceptable quality" and last significantly lo... read more
Frequently asked questions about Coco Republic
How is Coco Republic rated?
Coco Republic has a 3.2 star rating with 126 reviews.
When is Coco Republic open?
Coco Republic is closed now. It will open tomorrow at 10:00 a.m.
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